Client Manager, NTT
Technology & business solutions
Job no longer available
Technology & business solutions
1001+ employees
Job no longer available
1001+ employees
Company mission
To deliver innovations that help solve the greatest challenges today and create the opportunities of the future.
Role
Who you are
- Ability to use organisational and business mindset to support successful selling
- Fluent with standard practices, concepts and procedures within the sales field
- Solid sales planning skills with the ability to leverage tools and data appropriately
- Display the ability and skill to understand your client’s business (including commercial and financial aspects) in order to bring value to them from the organisation's portfolio of services
- Effective sales client engagement and management skills with the ability to build trust whilst managing client expectations
- Displays a detailed understanding of client needs
- Displays the skills required to know your client and to be seen as a trusted advisor
- Good sales solution skills and knowledge of product and services offerings, client applications, use cases and market trends
- Ability to link the organisation's offerings, including high-value services to specific client and prospect needs and outcomes
- Ability to build internal relationships and leverage vendor resources effectively
- Ability to identify and advance opportunities at assigned prospects and clients
- Relevant Degree or Advanced Diploma
- Relevant vendor certifications
- Seasoned experience in a similar role in a marketing or sales environment (telesales in technology and software preferred)
- Experience working in the technology industry
- Seasoned work experience in B2B outside lead generation setting
- Seasoned solution sales develop and/or lead generation experience
- Seasoned inside sales experience
- Experience working with sales tools and other sales automation or prospecting tools (e.g., Salesforce.com)
- Seasoned success in a role with weekly, monthly, and quarterly targets
- Skills Summary:
- Account Management, Client Acquisitions, Client Relationship Management, Consultative Selling, Identifying Sales Opportunities, Revenue Strategies, Sales Management, Sales Pursuits
What the job involves
- The primary responsibilities of the Client Manager - New Acquisition are to pursue, and land identified and qualified sales leads and to hunt for new opportunities from a list of named account targets across all solutions
- This position identifies and aligns the most suitable value propositions, partner configurations, cost structures and revenue models for identified target markets to satisfy the needs of the client
- They are responsible for new account development and/or expanding existing accounts within an established geographic territory/product line
- Pursue and land identified and qualified sales leads
- Hunt for new opportunities from a list of named account targets across all solutions
- Identify the most suitable value propositions, partner configurations, cost structures and revenue models for identified target markets
- Ensure opportunity adoption
- Search for expansion opportunities
- Work closely with client manager to close sale
- Close new sales opportunities that do not require Client Management resources
- Provide quotations for solutions as indicated by the organisation's service level agreements
- Maintain a pipeline of early stage leads
- Use the organisations' sales tools (e.g. Salesforce.com) and methodology to effectively manage customer, opportunity data and track sales leads activity
- Drive the sales process with the qualified leads to close sales
- Build relationships with existing and new clients resulting in future sales
- Provide clients with accurate service and product solution pricing and delivery information
- Recommend alternate solutions based on costing, availability or specifications as indicated by the organisation
- Aiding in the sales/client management process
- Ensure that sales qualified leads have been managed through all stages of the sales cycle
- Manage leads as generated, assign and track stages accordingly
- Provide clients with product and service knowledge
- Implement consultative selling by working together with the client to understand critical business and personal drivers
- Build trust with the client in order to move to proposal and close
- Make use of various opportunity tools (e.g. strategic opportunity plans) to clearly define expected ROI of a solution in order to develop trusting relationships
- Co-create solutions with Line of Business (LoB) buyers
- Participate in the negotiation of deals by creating win/win situations through flexibility and making trade-offs
- Close deals by establishing a timeline and creating a convincing event
- Account Management, Client Acquisitions, Client Relationship Management, Consultative Selling, Identifying Sales Opportunities, Revenue Strategies, Sales Management, Sales Pursuits
Our take
NTT is a global company providing digital business consulting, alongside technology for cybersecurity, cloud computing, workplace operations, and more. Established as the Nippon Telegraph and Telephone Public Corporation in 1952, the company has transformed for the digital era and delivers products that help its clients do the same.
From beginnings as a telephone business, NTT has evolved into a data-led technology and business solutions provider. Its NTT Data branch, now a certified B corporation, was launched in 1988 to create value for clients by leveraging IT, showing that the company adapted early on to the approaching digital revolution. A series of acquisitions in the 2000s and 2010s transformed the company’s structure into what it is today, giving it the capacity to deliver improved solutions across the globe.
NTT serves over 75 of the Fortune Global 100 companies. In 2023, the company announced its membership in the Joint Cyber Defense Collaborative (JCDC), which aims to strengthen the focus on cybersecurity in the US government and internationally. This, alongside other partnerships such as that of NTT Research with Harvard, aligns with NTT’s goal to be proactive in solving the world’s biggest problems with data.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Leadership
Akira Shimada
(CEO, not founder)Has worked at the company since 1981, in various roles including Senior Manager of Corporate Strategy, and SVP and Director of the General Affairs Department.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 5 more jobs at NTT