Senior Product Manager, Rightway

• Solid foundation in product management, including leading cross-functional development efforts and managing product backlogs
• Ability to work independently and drive execution with minimal direction
• Strong communicator with the ability to collaborate across technical and non-technical teams
• Detail-oriented and process-focused, with a mindset for improving and scaling workflows
• Comfortable working across complex systems and vendor tools
• Curious and adaptable. Willing to dive deep into unfamiliar topics and find answers
• 5 or more years of product management experience, preferably in healthcare or enterprise technology
• Experience managing or implementing third-party platforms, ideally in areas such as claims processing, benefit administration, or clinical operations
• Proven ability to lead cross-functional initiatives involving product, engineering, legal, and operations stakeholders

Desirable

• We are looking for a Senior Product Manager to take ownership of the strategy, integration, and ongoing management of the internal and third-party platforms that support key components of Rightway’s PBM operations
• This includes systems for claims adjudication, prior authorization, and formulary management
• This role will focus on assessing platform capabilities, optimizing vendor partnerships, and ensuring seamless integration with our internal tools and workflows
• The Senior Product Manager will also play a key role in preparing our technology infrastructure to support future lines of business, including Medicare
• That means thinking ahead to ensure our platforms meet emerging regulatory, operational, and client needs
• The role reports to the Director of Product and will operate with a high degree of independence
• It requires someone who can take full ownership of major product initiatives, work cross-functionally across product, engineering, operations, clinical, and compliance teams, and keep everything moving without constant oversight
• Evaluate current platform capabilities and ensure alignment with business needs across claims, prior authorization, and formulary systems
• Lead internal discovery efforts and market assessments to identify and justify new platform investments
• Define the long-term strategy for how internal and external platforms will evolve to support operationa
• Lead platform enhancements, migrations, and integration projects from requirements through go-live
• Collaborate closely with engineering and technical teams to ensure scalable integration with internal tools
• Document workflows, manage the backlog, and coordinate delivery through agile processes
• Partner with clinical, operations, legal, and client success teams to ensure platforms meet workflow and regulatory requirements
• Configure and optimize platforms to improve cost-efficiency, automation, and ease of support
• Define and track KPIs related to system performance and reliability
• Act as the primary product point of contact for internal stakeholders and external vendors
• Maintain clear documentation and internal communications for platform-related changes
• Provide structured updates to leadership and align platform work with broader PBM and product goals
• Develop deep expertise in pharmacy technology standards and best practices
• Stay current on industry changes and help ensure Rightway’s platforms evolve with the market