Director of AI Platforms, SoFi
$198.4-341k
+ Bonus + long term incentives
Mobile & online personal finance services
Be an early applicant
Mobile & online personal finance services
1001+ employees
Be an early applicant
$198.4-341k
+ Bonus + long term incentives
1001+ employees
Company mission
To help people reach financial independence to realize their ambitions.
Role
Who you are
- 10+ years of engineering experience with 5+ years leading teams delivering platform or infrastructure products used by other engineering teams at scale
- Proven experience building and operating internal platforms, including multi-tenant services with clear operational contracts, reliability targets, and measurable adoption outcomes
- Experience delivering production AI platform capabilities, such as inference serving, orchestration, evaluation, and model observability, with enough depth to set architecture decisions and quality bars
- Strong technical depth in cloud and distributed systems, including AWS, Kubernetes, networking, and service reliability practices
- Hands-on experience with infrastructure automation and delivery, including infrastructure as code, CI/CD systems, and policy-as-code approaches
- Fluency in observability and operational excellence, including metrics, logging, tracing, capacity planning, and incident management
- Strong cross-functional leadership skills, including the ability to partner with Security, Risk, Legal, Compliance, and Data to translate governance requirements into developer-friendly platform guardrails
- Experience shaping vendor strategy, evaluating platforms and model providers, and balancing speed, risk, cost, and flexibility through build-versus-buy decisions
- Excellent written and verbal communication, with the ability to align executives and engineering teams on strategy, tradeoffs, and execution plans
- Experience in regulated industries such as financial services or healthcare (preferred). Familiarity with compliance frameworks (SOC2, PCI) and building security and compliance into platform defaults
What the job involves
- As Director, AI Platforms, you will build and lead the team responsible for multiple AI-enabling platform services, automation, and SDLC-enabling agents for SoFi and our affiliates. This shared foundation enables teams across the company to build, deploy, and operate AI capabilities through self-service workflows, standard tooling, and clear operational contracts
- You will partner closely with Engineering, Security, Risk, Legal, Compliance, and Data to ensure AI development and runtime practices meet regulatory and governance requirements by default. You will also align the AI platform roadmap with our broader internal developer platform strategy, including infrastructure automation, CI/CD, observability, and reliability standards
- You’re a builder first: someone who has shipped production platforms that engineering teams actually chose to adopt, who can operate with influence across organizational boundaries, and who thrives when the roadmap is theirs to define. The idea of building an in-house variant of Open Claw that is both powerful, safe, and auditable is an appealing challenge to you
- Build and run a multi-tenant AI and SDLC platform that provides standardized primitives, including model access, inference serving, prompt and workflow orchestration, feature and retrieval integration, and evaluation tooling
- Establish golden paths for AI development and deployment, including templates, reference architectures, and developer experience workflows that reduce time to first production and increase reuse across teams
- Drive AI-accelerated developer productivity across the engineering organization - embedding AI capabilities into an AI native SDLC to transform how all SoFi engineers plan, code, test, build, deploy, observe, and remediate
- Partner with product and engineering leaders to drive adoption, measure outcomes, and continually refine the platform based on developer feedback and business impact. Teams use your platform because it's the fastest path to production, not because they're required to
- Define and deliver the AI and SDLC platform strategy, roadmap, and operating model, including productization, intake, prioritization, lifecycle management, and deprecation policies
- Lead vendor and ecosystem strategy for AI platform components, including build-versus-buy decisions, model provider evaluation, contracting partnership, and total cost of ownership optimization
- Build governance into the platform, including access controls, data handling controls, auditability, model and prompt change management, and approved usage patterns for regulated workloads. This isn't an approval gate — it's infrastructure that makes the right thing the easy thing
- Own platform reliability and operability, including SLOs, on-call readiness, runbooks, incident response posture, and continuous improvement through post-incident learning
- Implement platform observability for AI systems, including telemetry, tracing, and monitoring for model performance, drift, latency, safety signals, and cost drivers
- Drive automation and standardization across infrastructure provisioning and delivery pipelines, including infrastructure as code, CI/CD patterns, environment management, and policy-as-code guardrails
- Hire, develop, and retain 2-3 high-performing teams of AI and DevEx platform engineers, while setting technical standards and mentoring platform engineering practices across the organization
Our take
SoFi started by offering ways for students to secure better financial terms on their loans, and now offers a huge range of personal finance products, including bank accounts, loans, mortgages, investment advice, and investment opportunities. Many customers find they have to go to multiple financial service providers to meet all their finance needs, but SoFi overcomes this issue by putting it all in one place.
Its goal, to cover all the financial bases, sets it apart from many of the traditional banks and even some of their digital competitors, such as Avant, which has chosen to focus on providing credit alternatives. Although it is operating in a competitive market with a lot of big players such as Monzo, Revolut, and Starling, the company has managed to raise huge amounts of funding to support its rapid expansion.
SoFi has focussed on global expansion, moving outside the US, and has made a series of acquisitions to support this - including a Hong Kong-based investment app called 8 Securities. After going public on the New York Stock Exchange via a SPAC merger in June 2021, the company has continued to evolve and release more mission-oriented services into its roster, and strengthened its lending capabilities through a $350 million post-IPO loan. To date, the company has sold over $15 billion in personal loan collateral and continues to strengthen its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jan 2021
$369.9m
LATE VC
May 2019
$500m
GROWTH EQUITY VC
Total funding: $2.7bn
Company benefits
- Comprehensive health, vision, dental, life insurance, and disability benefits
- Generous vacation and holidays
- Paid parental leave for eligible employees
- 401(k) and education on retirement planning
- Tuition reimbursement on approved programs, up to $5,250 per year
- Monthly contribution up to $200 to help you pay off your student loans
- Great health & well-being benefits including: telehealth parental support, subsidized gym program
- Flexible time off
- Fertility and family planning options
- Free financial classes
Company HQ
The East Cut, San Francisco, CA
Leadership
Anthony Noto
(CEO)Graduated from the U.S. Military Academy after being a telecommunications officer and captain in the U.S. Army. Has worked as Head of Gobal Telecommunications, Media and Technology at Goldman Sachs, been the COO of Twitter, and also the CFO of the National Football League.
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