Site Reliability Engineer, Veeam

• 7+ years in Software Engineering, with 3+ years in SRE, Platform Engineering, or similar — across multi-service platforms, not just single-service environments
• Experience with Government or Sovereign Cloud (e.g., Azure Government, AWS GovCloud)
• Experience in regulated compliance environments — government (FedRAMP, CMMC, IL2/IL4/IL5), financial (PCI-DSS, SOX), or healthcare (HIPAA, HITRUST). You understand how compliance shapes architecture and operations
• Strong experience building and running production services on cloud infrastructure (Azure preferred, including Azure Government)
• Able to learn large, complex platforms quickly with limited guidance — comfortable building understanding from code, docs, and architecture artifacts when direct environment access is restricted
• Can investigate systems independently and produce clear docs, risk assessments, and improvement plans
• Comfortable working across teams — engineering, product, security, compliance, operations
• Programming skills in one or more of: TypeScript/JS, Go, Java, C#, or similar
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, OpenTelemetry, ELK stack)
• Experience with IaC (Terraform, Terragrunt, Pulumi) and container orchestration (Kubernetes)
• Experience with CI/CD and GitOps tooling — GitHub Actions, Azure DevOps, GitLab CI, ArgoCD, FluxCD, or Dagger
• Solid grasp of distributed systems, networking, and cloud-native architecture
• Clear written and verbal communication skills

Desirable

• Veeam is building a global SRE function to support the Veeam Data Cloud, our new SaaS platform. This role focuses on our Government and Sovereign Cloud environment
• Due to clearance and access requirements, this team operates with restricted access to GOV infrastructure. That means you'll be part of a small team responsible for the full platform stack — including all VDC workloads
• You won't always be able to hand off problems to other teams; you need to understand the entire architecture well enough to own it. You'll need to get up to speed on the platform quickly, often by reading code, docs, and architecture artifacts rather than getting direct access to environments from day one
• This is a ground-up role — you'll help define how reliability engineering works here by mapping systems, writing runbooks, setting baselines, and building the practices this team will run on going forward
• Discovery & Documentation:
• Get up to speed on the full platform — all VDC workloads, dependencies, and risk areas. Much of this will happen through code, docs, and conversations rather than direct environment access
• Work with SMEs across the org to fill knowledge gaps and build onboarding material for the team
• Write and maintain runbooks, architecture docs, and operational guides
• Reliability & Incident Response:
• Design infrastructure for high availability and fault tolerance on Azure (including Azure Government)
• Define SLIs, SLOs, and error budgets where none exist today
• Run incident response and blameless postmortems. Turn incidents into improvements
• Identify reliability risks across modern and legacy workloads and build practical remediation plans that work within compliance constraints
• Observability:
• Close observability gaps — define instrumentation requirements and drive implementation
• Set alerting, telemetry, and monitoring standards with partner teams
• Build automation to reduce toil and support fleet management
• Participate in on-call rotations
• Infrastructure & Delivery:
• Work with IaC, CI/CD, deployment automation, and config management — including in air-gapped or compliance-restricted environments
• Build and maintain testing, canary deployment, and release validation pipelines
• Integrate chaos engineering and monitoring tools, adapting choices to meet regulatory requirements
• Collaboration:
• Work across product, platform, security, legal, compliance, and operations teams
• Own problems end-to-end — identify gaps, drive solutions, don't wait for direction
• Mentor other engineers and help spread SRE practices across the org
• Technologies we work with:
• Microsoft TFS, Azure DevOps, Git, BitBucket
• Azure (Entra ID, API Management, Cosmos Db, Storage services, Azure Functions, static website hosting, Azure security, etc.)
• IaC tools (Azure ARM templates, AWS CloudFormation, Terraform, the Serverless Framework, etc.)
• Observability (Azure Monitor, AppInsights, Elastic Stack)