Performance Marketing Manager, Twilio

Salary not provided
Segment
Mid and Senior level
Remote in UK

More information about location

Twilio

Cloud communications software

Be an early applicant

Twilio

Cloud communications software

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Be an early applicant

Salary not provided
Segment
Mid and Senior level
Remote in UK

More information about location

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Company mission

To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.

Role

Who you are

  • While Paid Social is the core focus, experience in Programmatic Display and other Paid platforms (Reddit, YouTube, Stackoverflow) is beneficial
  • A deep understanding of the platforms, audience building, metrics, and reporting is essential, along with the ability to work with various teams within Twilio and externally
  • Twilio seeks a candidate who embodies the Twilio Magic and has a demonstrated track record of managing Paid Social and other Performance Marketing Channels
  • 4+ years of experience in performance marketing
  • Expert user of LinkedIn Ads and Meta Ads
  • A data-led approach, with the ability to identify issues/opportunities in paid activity
  • The ability to work cross-functionally and with peers in other regions
  • A test-and-learn attitude
  • Experience in building and nurturing audiences, in-platform or with third-party tools
  • Ownership of budgets and strategy for similarly sized accounts
  • Expertise in platforms and tools that deliver results
  • A desire to learn about Twilio’s evolving business and products

Desirable

  • Hands-on experience with other paid channels, particularly Google Display
  • Working knowledge of Segment (or other CDPs)
  • German, French, or other EMEA language skills
  • Experience in the B2B tech space
  • Tag management experience (i.e., Google Tag Manager)

What the job involves

  • Join the team as Twilio’s next Senior Performance Marketing Manager
  • The EMEA Performance Marketing Manager will be part of the EMEA Marketing organization, managing Paid Social across all Twilio products
  • This role involves owning the strategy and delivery of paid campaigns
  • This is an in-house position, requiring hands-on management of the platforms
  • Collaboration with agencies for other channels and activities will occur, but the role requires writing ads, reviewing landing pages, and optimizing activity
  • Reporting to the Senior Performance Marketing Manager, this position is critical for continued growth in the region
  • Manage and optimise Paid Social activity across EMEA
  • Collaborate with the EMEA Marketing team and international peers in North America and Asia Pacific
  • Own the Paid Social strategy to align with team OKRs
  • Demonstrate expertise in audience segmentation for use across all channels
  • Develop reports and insights for the wider team
  • Build knowledge of products and business to shape strategies
  • Work with external partners and suppliers

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Insights

Top investors

35% employee growth in 12 months

Company

Company benefits

  • Generous annual time off in all countries
  • Comprehensive health programs
  • Programs to help our employees plan for their retirement needs
  • Generous maternity, paternity, and adoption leaves, as well as family medical care leave
  • Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
  • Variety of snacks, drinks, and catered meals in each of our locations
  • Work from home opportunities

Funding (last 2 of 6 rounds)

Jul 2015

$130m

SERIES E

Jun 2013

$70m

SERIES D

Total funding: $250.7m

Our take

Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.

From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.

With that said, aggressive expansion and lack of maturity in some of its products has impacted the company's efficiency, and like many of its peers it has been forced to restructure heavily to remain competitive. Coming out of this restructuring, the company will focus on profitability, streamlining decision making and R&D to put itself in good stead for future success.

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Kirsty

Company Specialist at Welcome to the Jungle