Technical Content Writer, Upsun
+ Company stock options
More information about location
Cloud hosting platform
Job no longer available
Cloud hosting platform
201-500 employees
Job no longer available
+ Company stock options
More information about location
201-500 employees
Company mission
To enable forward-thinking organisations to build, iterate, and responsibly scale amazing digital experiences - with zero time managing infrastructure.
Role
Who you are
- Technical Expertise: 2+ years of experience working closely with software developers or engineers, with a strong understanding of programming languages such as Python, JavaScript, Java, PHP, and NodeJS
- Cloud & CMS Knowledge: Familiarity with cloud platforms like Render, Fly.io, and Heroku, as well as experience with CMS platforms such as WordPress and Drupal, and e-commerce tools like Magento
- Writing Expertise: Exceptional English written communication skills with the ability to explain complex technical topics clearly and concisely
- Portfolio of Work: A strong portfolio showcasing technical writing samples, such as blogs, tutorials, or documentation
- Strong Collaboration & Communication: Ability to work effectively across technical and non-technical teams, gathering insights and feedback to refine content
- Project Management Expertise: Experience managing multiple projects with shifting deadlines
- Analytical Thinking: Ability to break down technical topics into digestible, engaging content
- Data-Driven Approach: Use insights and analytics to adapt and optimize messaging for better engagement
- Attention to Detail: Strong organizational skills and a keen eye for accuracy in written materials
What the job involves
- As a Technical Content Writer, you bridge the gap between complex technical concepts and clear, engaging communication
- You craft compelling, accurate content that empowers audiences to understand our products, their value, and their impact
- You use storytelling and technical expertise to drive understanding, adoption, and engagement, ensuring content plays a strategic role in business growth
- Beyond writing, you collaborate across teams, working with developers, engineers, and product marketers to ensure our messaging is both technically precise and strategically impactful
- Your content spans marketing materials, product documentation, blogs, tutorials, event collateral, and more, strengthening our brand’s voice in the DevOps and cloud application space
- In this role, you report directly to the VP of Product Marketing and collaborate with various globally distributed teams
- Technical Content Creation: Write high-quality, clear, and engaging content across various formats, including blogs, product tutorials, website pages, ads, landing pages, presentations, storyboards, video scripts, swag, and more
- Cross-Team Collaboration: Work closely with developers, engineers, and product teams to gather technical insights and translate them into compelling, user-friendly content
- Persona-Driven Writing: Research buyer and user personas to craft content that is relevant, engaging, and tailored to different audience segments
- Content Strategy & Review: Contribute to the development of content strategies that enhance product adoption, customer satisfaction, and brand consistency. Review, proof, and refine copy to align with brand standards and ensure clarity
- Elevating Written Communications: Offer constructive feedback, collaborate across teams, and continuously raise the bar for our written materials to generate business impact
- Industry Awareness: Stay updated on the latest trends, tools, and technologies in software development, DevOps, and cloud deployment to ensure content remains accurate and relevant
Application process
- We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance
- You can expect 3 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Platformers. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment
- 45 Minutes with Talent Acquisition
- 60 Minutes with Hiring Manager (VP Product Marketing, Brand & Content)
- 60 Minutes with Team (IC's)
- All roles require background checks
Our take
Upsun, formerly Platform.sh, makes it easier for web developers to build websites and apps without having to worry about maintaining web infrastructure – something that’s become increasingly complex on the cloud. Using the platform, developers can deploy sophisticated, out-of-the-box architectures and infrastructures.
There’s been a lot of activity in the lucrative Platform-as-a-Service (PaaS) market over the last few years. Indeed, the market is growing at nearly 20% annually, with companies like Heroku and Vercel doing very well. However, with a large customer base that includes Orange, Adobe, Nestlé, and The Financial Times, Upsun is doing more than just holding its own.
After a major funding round in 2022, which was led by Morgan Stanley Expansion Capital, the company has continued to rapidly grow its globally distributed workforce. Upsun maintains a keen eye on expanding further into the US as well as Western Europe.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2022
$140m
SERIES D
May 2018
$34m
SERIES C
Total funding: $181.3m
Company benefits
- Competitive PTO
- Parental leave
- Remote working/flexibility
- Healthcare, dental, and vision (US and France staff only)
- 401k, with employer contribution (US staff only)
- Extra compensation for on-call ops and support staff
- Company shares (discretionary)
- Annual budget for professional development
- Unlimited Platform.sh accounts
- Annual company retreat
Company HQ
Bonne-Nouvelle, Paris, France
Leadership
Fred Plais
(Co-Founder & CEO)Co-founded and was CEO of Commerce Guys. Former General Manager of web and community development company AF83, and former Head of Music, Games & Premium Content at telecommunication company SFR (Vodafone Group).
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