IT Desktop Support Internship, SambaNova Systems

Salary not provided

Salary for this position ranges from $36/hour up to $42/hour

macOS

Windows

San Francisco Bay Area

Office located in Palo Alto, CA

Platform for artificial intelligence innovation

Job no longer available

Platform for artificial intelligence innovation

201-500 employees

B2BArtificial IntelligenceAnalytics

Job no longer available

Salary not provided

Salary for this position ranges from $36/hour up to $42/hour

macOS

Windows

San Francisco Bay Area

Office located in Palo Alto, CA

201-500 employees

B2BArtificial IntelligenceAnalytics

Company mission

To accelerate the development and deployment of artificial intelligence for everyone.

Job

Company

Role

Who you are

Basic knowledge of desktop operating systems (Windows, macOS)
Familiarity with common software applications and troubleshooting
Strong problem-solving and analytical skills
Excellent communication and interpersonal skills
Ability to work well in a team and collaborate effectively
Experience deploying, maintaining, and troubleshooting various tech gear such as printers, scanners, VoIP devices, AV equipment
Diagnosing and resolving basic networking issues
Enrollment in or completion of a relevant IT or computer science program is a plus

Desirable

Proficient with Windows, MacOS, Linux operating systems and hardware components
Adept at troubleshooting technical issues, optimizing system performance and utilizing various tools and features to enhance productivity
Experience working in a high-growth startup
A team player who demonstrates humility
Action-oriented with a focus on speed & results
Ability to thrive in a no-boundaries culture & make an impact on innovation

What the job involves

SambaNova is seeking a Desktop Intern to join our IT team and assist in maintaining our computer systems
This internship offers hands-on experience in desktop support within a dynamic IT environment
Troubleshooting hardware and software issues, installing and updating software applications, configuring desktop settings, and providing technical support to end-users
Diagnose and resolve hardware and software issues for desktop computers
Assist in maintaining and updating desktop operating systems
Collaborate with IT team members to address technical challenges
Provide user support and guidance for desktop-related inquiries
Document and track support requests and resolutions
Contribute to the development of desktop support procedures and documentation

Our take

SambaNova Systems is a computing startup focused on building machine learning and big data analytics platforms. Its software-defined analytics platform enables optimum performance for any ML training, inference, or analytics models.

In 2021, SambaNova Systems became the best-funded AI systems and services platform startup in the world. Its total funding reached more than $1 billion and its valuation climbed to more than $5 billion. The company has received backing from the likes of BlackRock, Intel Capital, GV (formerly Google Ventures), among several others, and is expanding its offices in Palo Alto to accommodate this growth.

It's this support from premier investors in the industry that validates its mission to revolutionise the AI market by making it accessible to every organisation.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

-12% employee growth in 12 months

Glassdoor (3.1)

Company

Funding (last 2 of 7 rounds)

Feb 2026

$350m

SERIES E

Apr 2021

$650m

SERIES D

Total funding: $1.5bn

Company benefits

Flexible PTO in US
Parental Leave
Benefits (medical, dental and vision)
Flexible Spending Accounts
401k/Pensions
Gym Access
Flexible Working Hours

Company HQ

Palo Alto, CA

Leadership

Rodrigo Liang

(Co-Founder & CEO)

They studied at Stanford before spending 7 years as a Hewlett-Packard Hardware Manager, and working as Director of Engineering at inSilicon and Afara Websystems. Having spent a combined 15 years as VP of Sun Microsystems and then Oracle Corporation, they co-founded SambaNova in November 2017.

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