Staff Security Engineer, ServiceNow
Security Configuration Management
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
- 8+ Years Experience managing configuration compliance or vulnerability scanning tools (e.g., Tenable, Wiz, Qualys, OpenSCAP, Trivy) or a Bachelor’s degree in Computer Science, Engineering, or equivalent professional experience
- Strong knowledge of Linux/Unix and/or Mac/Windows operating systems and secure hardening principles
- Programming or scripting proficiency (Python, PowerShell, Java, C, or similar) to automate workflows and analyze data
- Hands-on experience with AWS, Azure, and/or Google Cloud environments
- Experience with container platforms (Docker, Kubernetes, OpenShift) and related configuration/security considerations
- Familiarity with CIS Benchmarks, STIGs, PCI, NIST, or other security configuration frameworks
- Understanding of infrastructure vulnerabilities, risk assessment methods, and remediation priorities
- Fundamental understanding of systems and network engineering, including operating system configuration and network communication (OSI model)
- Strong foundation in AI concepts, including how to use, integrate, and automate workflows with AI agents, and awareness of how AI can accelerate configuration management
- Experience collaborating in distributed/remote environments with cross-functional technical teams globally
- Ability to articulate complex technical issues to both engineers and executive stakeholders
- Strong analytical and problem-solving approach; able to think both technically and strategically
- Effective written and verbal communication skills and ability to build trust with diverse partners
- Comfortable working with evolving requirements and adapting to change
- Minimum of 5 years of experience performing Vulnerability and/or Security Configuration Management
- Understanding and experience with Federal, PCI Compliance and Security Frameworks
- Familiarity with the ServiceNow Platform, especially SecOps Configuration Compliance, is a plus
- Proficiency working in an Agile environment, including sprint planning, backlog refinement, and delivery tracking, including experience in Agile roles (Scrum Master, Product Owner) or facilitating team ceremonies are a plus
- Experience developing or maintaining Power BI dashboards or reports, including data modeling and visualization best practices are a plus
- Security certifications (e.g., CISSP, GSEC, Security+, CCSP) are a plus
What the job involves
- The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers
- We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider
- ServiceNow’s Security Configuration Management team ensures secure configuration across our global environments by defining, monitoring, and improving configuration baselines across operating systems, cloud platforms, and containerized workloads
- We use and help shape our own ServiceNow SecOps products while integrating with modern scanning and security tools
- We are also advancing toward an AI-driven future for proactive, self-healing configuration security
- You'll lead the implementation and improvement of secure configuration baselines across multiple environments and technologies, including containerized workloads and Kubernetes
- Integrate and optimize scanning tools (e.g., Tenable, Wiz, Trivy) and support evaluation of emerging technologies
- Enhance and operate ServiceNow’s SecOps Configuration Compliance workflows, reporting, and data quality
- Develop and refine risk-based prioritization and remediation models
- Partner with product, platform, compliance, and security engineering teams to drive practical remediation and influence roadmap improvements
- Support the strategic vision for AI-assisted configuration management, automation, and policy-driven remediation
- You’ll make a direct impact on how ServiceNow manages configuration risk at scale, while helping shape the next generation of AI-driven configuration security
- You’ll work with modern security tooling, influence product direction, and collaborate across engineering, security, and compliance organizations
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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