Account Manager, Logz.io
More information about location
3 days a week in office (Seaport, Boston)
Cloud observability platform for engineers
Be an early applicant
Cloud observability platform for engineers
101-200 employees
Be an early applicant
More information about location
3 days a week in office (Seaport, Boston)
101-200 employees
Company mission
To give modern engineers all the tools they need to monitor any technology stack.
Role
Who you are
- 3+ years experience in SaaS sales, account management or customer success management
- Experience with renewals & closing net new revenue required
- Proficiency in Salesforce and taking a process driven approach to sales
- Familiarity with Customer Success Management frameworks and MEDDPIC
- Knowledge of DevOps, cloud architecture, log analytics, and observability – big plus!
- Proven track record of customer satisfaction, closing large contracts, broadening adoption to increase customer lifetime value
What the job involves
- Logz.io is looking for an Account Manager to join our team
- In this role you will get the chance to work with some of today’s most recognized companies to foster and build meaningful business relationships across their complex, distributed organizations
- You will be a master at creating long lasting partnerships and have a growing curiosity about technology
- Serve as the primary point of contact for a significant portfolio of customers
- Work closely with our Customer Success Engineering and Support teams to meet customer requirements and deliver value to the business
- Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level
- Build and maintain account plans, including org charts to align key resources
- Research accounts to identify areas of the business not currently using our solution, and put a plan in place to engage in new conversations to drive new pipeline and/or expansion
- Maintain awareness of changing requirements to consistently deliver value through the Logz.io platform
- Focus on strategic account growth by creating new upsell and cross-sell opportunities
- Accurately forecast and maintain a quarterly revenue and renewals pipeline
- Close new business opportunities generated from inbound leads
- This role requires a candidate that is always prepared to take the initiative, advocate for the customer, and own a sales cycle
Our take
Logz.io was created by engineers who knew all too well the issues faced by colleagues attempting to monitor complex cloud-native environments. The duo developed their observability platform to give engineers an easier way of monitoring data as environments grow, helping to increase productivity and reduce time spent troubleshooting.
Logz.io, a leader in the AIOps and Observability Market, serves engineers across industries such as gaming, financial services, and eCommerce. Its Open 360 platform delivers observability with the most popular open source monitoring tools including OpenSearch and Prometheus, allowing teams to focus on building, deploying and monitoring their products.
Logz.io is partnered with Microsoft Azure, which enables cloud developers to use the company’s observability tools directly from the popular service. The company boasts an impressive client list including British Airways, Schneider Electric, Siemens, The Economist, and Symantec. It has recently added generative AI tools to its platform, a move that will help it keep ahead of the growing competition in this lucractive market which include major rivals like Splunk and Datadog.
Steph
Company Specialist at Welcome to the Jungle
Insights
-18% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Nov 2020
$23m
SERIES E
May 2019
$52m
SERIES D
Total funding: $122.4m
Company benefits
- Dog-friendly office
- Work from home opportunities
Company values
- Obsess over customers
- Act with courage
- Win as a team
- Deliver results
Company HQ
Fort Point Channel Landmark District, Boston, MA
Articles
Leadership
Tomer Levy
(CEO)Tomer started their career with almost 4 years at Metalink as a SW Developer, before spending 6 years at Check Point Software Technologies and co-founding intigua in 2010. They used this experience to co-found Logz.io in 2014.
Asaf Yigal
(VP Product)Having worked as Director of Professional Services at Onaro and Akorri, Asaf co-founded Currensee in 2007. After leaving in 2013 they spent a year as VP Product Management at OANDA before co-founding Logz.io.
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