Senior Site Reliability Engineer, Apple
Apple Services Engineering
Personal technology company
Open for applications
Personal technology company
1001+ employees
Open for applications
1001+ employees
Company mission
Apple's mission is to bring the best user experience to its customers through its innovative hardware, software, and services.
Role
Who you are
- Apple Services Engineering team is looking for an innovative SRE with experience managing physical infrastructure and cloud solutions to design, build, and maintain our core infrastructure
- 10+ years in Site Reliability Engineering, or DevOps focused role
- Bachelor's degree in Computer Science or a related technical background involving software/system engineering, or related work experience
- Strong programming skills: Python and/or Go
- In depth knowledge of Linux/Unix
- Experienced in deploying and managing infrastructure using config management like Puppet and/or Ansible, Chef
- Troubleshooting and debugging experience
- Previous networking experience
Desirable
- Ability to autonomously manage cross functional projects, communicate expectations, set timelines and drive to completion
- Experience supporting data center operation, distributed systems, and production services
- Experience with Kubernetes and virtualization
- Experience with Docker
- Familiarity with Jenkins pipelines
What the job involves
- The Apple Services Engineering (ASE) team is one of the most exciting examples of Apple’s long-held passion for combining art and technology
- These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books
- And they do it on a massive scale, meeting Apple’s high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries
- These engineers build secure, end-to-end solutions
- They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services
- That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values
- Although services are a bigger part of Apple’s business than ever before, these teams remain small, forward-thinking, and cross-functional, offering greater exposure to the array of opportunities here
- This infrastructure enables thousands of Apple Developers to submit their Apps to the App Store that delight millions of Apple customers
- We also support Apple Music, Books and Podcasts
- This role you will: collaborate with multi-functional teams to understand requirements, design and implement resilient and scalable reliability solutions, play a vital role in incident response to diagnose and resolve problems minimizing outages and downtime in a high pressure and large scale environment
- We evaluate and integrate new technologies to improve system reliability, security, and performance and develop and implement automation to provision, configure, deploy, and monitor infrastructure components
- Weekly Hours: 40
Our take
With a market capitalisation that reached $3 trillion in 2022, Apple is the world's most valuable company. A vertically integrated approach and obsessive focus on the user experience have helped to make Apple one of the most successful companies in the world.
Since taking over at Apple, Tim Cook has been carefully curating the company's reputation as a champion of consumer privacy, trying to set the company apart from others that monetise their users' data.
The company even went as far as to introduce sweeping privacy changes which made it difficult to tailor ads to Apple’s 1bn+ iPhone users. This rocked the $400bn digital ads market, seriously harming the revenue of its bigger rivals in the lucrative industry and forcing them to rebuild their ad infrastructure.
Despite this, the company has been shaken by supply chain issues and moved a considerable amount of its manufacturing from China to India, and increased its Vietnam presence. This is because of multi-pronged production disruption in China, the second largest customer market for Apple, and triggered an estimated 10% revenue drop in the first quarter of 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
204% employee growth in 12 months
Company
Company benefits
- Everyone has different needs and schedules, and that’s why we offer medical plans that cover both physical and mental healthcare
- In addition, employees have the option to access medical professionals from almost anywhere and get free confidential counselling — virtual or in person
- You could also be eligible for help with fitness-related expenses
- Our medical coverage plans include family-friendly features such as fertility treatments
- Because we know there’s more than one way to bring a new child into your family, we support all kinds of new parents with paid leave and our gradual return-to-work programme
- You also get paid time away if you need to care for an ill family member and free guidance to help you find support for childcare, elderly care, legal referrals and more
- At Apple, we make sure women earn the same as men performing similar work. As part of that effort, your salary history is history — we won’t ask
- Every employee here also has the opportunity to become an Apple shareholder, because all are eligible for stock grants and also a discount when purchasing Apple stock
- To help you prepare for retirement, our pension can help you meet your savings goals. And to help you prepare for the unexpected, you’ll have the security of multiple forms of income protection
- Plan on developing both professionally and personally. Apple University creates classes, seminars and beyond-the-classroom tools that help employees understand Apple’s culture, organisation, values, and role in the world. You can sharpen general business and software skills through online classes
- For more formal education related to advancing your career at Apple, we’ll reimburse you for certain educational expenses, including tuition
- Whether you’re exploring personal pursuits, welcoming a new child or caring for a family member, rest assured that you’ll have paid time away when you need it most
- When you give money to an eligible organisation, we’ll match your donations one-for-one, so your contribution is doubled. And if you choose to donate your time, we’ll contribute US$25 for every hour you volunteer. Whether you donate time or money, Apple will match your contributions up to US$10,000 a year
- Get the world’s best prices on the world’s best products — Apple products. You’ll also get deals on great third-party accessories
- And there are services to help you manage life’s day-to-day tasks: dinner reservations, pet-sitters, shopping, personal travel, financial guidance and more
Company values
- We believe that we’re on the face of the Earth to make great products
- We believe in the simple, not the complex
- We believe that we need to own and control the primary technologies behind the products we make
- We participate only in markets where we can make a significant contribution
- We believe in saying no to thousands of projects so that we can really focus on the few that are truly important and meaningful to us
- We believe in deep collaboration and cross-pollination of our groups, which allow us to innovate in a way that others cannot
- We don’t settle for anything less than excellence in every group in the company, and we have the self-honesty to admit when we’re wrong and the courage to change
Company HQ
Cupertino, CA
Articles
Leadership
Tim Cook
(CEO, not founder)Joined Apple in 1998 and held various senior roles before being promoted to CEO in 2011. Previously Spent 12 years with IBM, most recently as director of North American Fulfilment, where he led manufacturing and distribution functions for IBM’s Personal Computer Company in North and Latin America
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 175 more jobs at Apple