Staff Product Designer, Included Health
Growth and Visual
$149.4-274.4k
Actual salary range is dependent on location. Offers equity and performance-based bonus
Digital healthcare provider
Be an early applicant
Digital healthcare provider
1001+ employees
Be an early applicant
$149.4-274.4k
Actual salary range is dependent on location. Offers equity and performance-based bonus
1001+ employees
Company mission
To raise the standard of healthcare for everyone.
Role
Who you are
- If you’re passionate about visual design excellence, collaboration, and making a real impact in healthcare, we’d love to hear from you
- 8+ years of experience as a visual product designer, with at least 3 years focused on design systems that have been successfully implemented and widely adopted
- Exceptional visual and interaction design skills, with a strong portfolio showcasing high-quality UI, visual design, system thinking, and scalable design solutions
- Strong collaboration skills, with a proven ability to work closely with engineers to ensure seamless implementation and high-quality execution
- Strategic mindset, with the ability to define and execute a long-term vision for a design system and visual design excellence that scales with the company
- Proactive and self-guided, able to navigate ambiguity, create clarity, and drive initiatives forward independently
- Excellent communication and storytelling skills, able to articulate design decisions, trade-offs, and system value to diverse audiences
- Bonus: Experience in healthcare, enterprise, or complex product ecosystems, and familiarity with front-end development (HTML, CSS, React, etc.) to bridge the gap between design and engineering
What the job involves
- We’re looking for a Staff Product Designer to champion visual design excellence on our team, ensuring a simple, polished, compelling user experience across our products
- This is a high-impact, strategic role where you’ll define visual standards by managing our design system, bringing visual expertise to our member experience, and collaborating with marketing on branding and storytelling
- You’ll have the autonomy to drive meaningful change, the opportunity to influence teams across the company, and the support of a collaborative, mission-driven team that values design excellence
- Set the bar for visual design across our products and services—defining what great looks like and ensuring that our member experience is trustworthy, simple, clear and compelling
- Educate and inspire teams across disciplines on how strong visual design builds member trust and enhances the overall experience
- Lead critiques, workshops, and knowledge-sharing sessions to grow the team’s visual design craft
- Audit and refine existing experiences to bring them in line with visual design best practices
- Lead product experiments and iterations, using data and insights to refine and improve design strategies
- You'll explore new ways to support our members and clinical team through digital interactions, leveraging storytelling, motion, generative AI, and interaction design. You're always curious and keep an eye on industry trends, bringing fresh ideas and best practices to the team
- Stay ahead of industry trends, bringing new ideas and methodologies to elevate our visual design excellence and standards
- Explore emerging technologies, such as AI-driven design tools, to enhance visual excellence and creativity
- Continuously refine and evolve our definition of what good looks like and how our systems support this at scale based on feedback, data, and business needs
Our take
As the name suggests, Included Health is on a mission to raise the standard of healthcare for everyone, offering inclusive, integrated virtual care and navigation.
It differentiates itself from competitors with its emphasis on improving health outcomes and challenges faced by communities including LGBTQ+ and BIPOC. The negative healthcare experiences faced by these marginalized groups means they often avoid care at a rate that is around 3x greater than the broader US population, putting their health at risk.
With healthcare still fragmented and focused on one-size-fits-all solutions, Included Health is disrupting the market by using technology to match patients quickly with the best care, no matter where they live. And it currently counts retail behemoths Walmart and Home Depot as customers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Sep 2020
$175m
GROWTH EQUITY VC
May 2018
$66m
SERIES D
Total funding: $347m
Company benefits
- Comprehensive medical, dental and vision plans
- All employees, their spouses, and children have free access to Included Health services
- Need time to recharge? Exempt employees enjoy flexible, unaccrued discretionary time off — take it when you need it
Company HQ
Financial District, San Francisco, CA
Leadership
Owen Tripp
(Co-Founder & CEO)Previously served as a Senior Consultant at Accenture before joining eBay as the Manager and Founder of User Behaviour Intelligence in 2004. Co-founded Reputation.com in 2006, and served as its COO from 2008 to 2012. Was an Advisor at Pathbrite and Life360.
Lawrence "Rusty" Hofmann
(Co-Founder)Studied Medicine at Ohio State, Johns Hopkins and Stanford. Was Assistant Professor at Johns Hopkins from 2000 to 2005, and is now Professor of Interventional Radiology at Stanford. Co-founded Grand Rounds, rebranded to Included Health, in 2012. Is Medical Director at Stanford Health Care.
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