IT Support Specialist, Temporal Technologies
$75-110k
Eligible to participate in Temporal’s equity plan
More information about location
Durable execution solutions
Job no longer available
Durable execution solutions
201-500 employees
Job no longer available
$75-110k
Eligible to participate in Temporal’s equity plan
More information about location
201-500 employees
Company mission
To make code fault tolerant, durable and simple.
Role
Who you are
- Bachelors Degree (any) or equivalent work experience in IT Support
- Beginner-to-intermediate level understanding of common operating systems (macOS & Windows) and productivity tools (Google Workspace, Slack, etc.)
- Demonstrated ability to communicate and collaborate effectively with technical and non-technical individuals
- A bias to action and a history of self-education
Desirable
- Experience in IT Support, particularly experience managing Google Workspace, IDPs (Okta or Entra ID), macOS, device management tooling
- Experience working with executives and engineers
- Programming experience sufficient for scripting and automation
What the job involves
- We’re seeking an Junior IT Support Specialist on our IT team. You’ll be working closely with IT, Security, HR, and other groups to respond to technical issues for our employees, manage access to corporate systems, assist in employee onboarding, equipment purchasing, and a number of other areas
- You will also be expected to pick up new technologies and expertise on the job and make decisions in some cases without close supervision
- Triage, prioritize, and resolve incoming IT support requests with a strong focus on customer satisfaction
- Provide primary IT support and manage our standard endpoints (macOS & Windows) and SaaS environment (Google Workspace, Entra ID, Slack, Zoom, Atlassian, etc.)
- Assist with employee account provisioning, hardware procurement lifecycle, and access requests for third-party software
- Create and maintain documentation around standard operational procedures, best practices, and how-tos
- Collaborate with other teams (particularly Security, HR, Engineering, and Executive Assistants) on various projects & problems
- Occasional travel to company events and local onsite work
Our take
The growing complexity of modern software systems places a strain on developers, making applications harder to plan, build, and test. While cloud-native services simplify experiences for end users, they introduce new challenges for developers, like around managing state in distributed, microservices-based architectures. Temporal Technologies addresses this problem with an MIT-licensed platform that identifies and manages applications tate, so developers can built reliable, scalable systems with more confidence.
The company offers an open source microservices orchestration platform, giving developers more time to code, while Temporal manages the scalability and reliability. The company’s technology is used to solve state management at an impressive list of cloud and tech companies, including Netflix, Doordash, Snap, and Google Cloud.
The company has achieved unicorn status in 2022 and now has a valuation of over $2.5B. Its most recent funding came in at $146M and with this, Temporal plans to move into the next chapter in its space: AI, as well as focusing on R&D, putting it in a good position within the evolving market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
76% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jan 2025
$144m
LATE VC
Jan 2024
$103m
LATE VC
Total funding: $706.3m
Company benefits
- Remote-First Workforce: We embrace a remote-first culture with flexible schedules, allowing you to balance work and life on your terms. Work from your home office or one of 150+ WeWork locations worldwide. If there’s no WeWork near you, we cover alternative co-working spaces. Plus, our Travel to Coworking stipend supports your commute with coverage for public transport, ride-sharing, or parking expenses.
- Flexible Time Off: Employee wellness is key to our success. We encourage you to take the time you need to maintain balance and stay refreshed — whether it's for recovery, vacation, or personal time. In addition to unlimited flexible time off, we offer 12 paid holidays and 2 floating holidays (US).
- Medical, Dental & Vision: We provide comprehensive healthcare benefits from day one, covering 100% of premiums for you and your family. You can choose between a High Deductible Health Plan (HDHP) or a Preferred Provider Organization (PPO) plan, with dental (including orthodontics) and full vision coverage. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) are available, with employer contributions to HSA plans.
- 401(k) Retirement Plan: Planning for your future is important, and our 401(k) plan helps you build a secure financial foundation. With a range of investment options and the flexibility to contribute pre-tax or after-tax income, we make saving simple.
- Disability & Life Insurance Coverage: Our disability and life insurance ensure financial security for you and your loved ones during life’s uncertainties, from illness to injury or unexpected loss. Coverage begins on day one, with 100% of premiums covered for peace of mind.
- Paid Parental Leave: We support your family at every stage. Birth parents receive up to 20 weeks of fully paid leave, and non-birth parents up to 12 weeks. We also offer comprehensive support throughout your fertility planning journey.
- Remote Office Perks: While we provide you with the basics, enjoy a home office stipend to build up your workspace ($1,000/year), an internet stipend to ensure connectivity ($74/month), and reimbursements for work-from-home meals ($300/month).
- Health & Wellness Perks: Take advantage of a lifestyle spending account ($1,200/year), free access to the Calm app, and Employee Assistance Programs (EAPs) offering personalized support, therapy, and other resources.
- Learning & Development Perks: Invest in your growth with a learning and development stipend ($1,500/year) for courses and certifications, and a professional membership stipend ($500/year) to deepen your industry involvement.
Company HQ
West Bellevue, Bellevue, WA
Leadership
Maxim Fateev
(Co-Founder & CTO)Former Senior Staff Engineer at Uber. Previously worked as a Staff Software Engineer at Google, Principal SDE at Amazon Web Services, Principal RSDE at Microsoft, and was a Senior Software Engineer at Amazon.com.
Samar Abbas
(Co-Founder & CEO)Former Staff Software Engineer at Uber. Previously worked at Microsoft as a Principal Software Engineer, and was a Software Design Engineer at Amazon.
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