Account Executive, TouchBistro
Inbound
Restaurant management POS system
Open for applications
Restaurant management POS system
501-1000 employees
Open for applications
501-1000 employees
Company mission
To provide restaurateurs with innovative technology that makes running a restaurant easier.
Role
Who you are
- Sales Experience: 2+ years of full-cycle sales experience—prospecting, demoing, and closing
- High Energy & Confidence: You thrive on the phone, bringing passion and confidence to every conversation
- Passion for Sales & Tech: You’re driven by sales, love the restaurant industry, and have a strong interest in technology
- CRM Savvy: You know your way around CRM software (ideally Salesforce) and can manage, forecast, and review deal pipelines like a pro
- Sales Methodology: You’re experienced with discovery calls, deep prospecting, and applying a structured sales methodology to close deals
- Proven Success: A history of hitting KPIs or quotas and constantly pushing for improvement and growth
- Education: You’ve completed a University or College program
- You can feel confident joining a fun, vibrant, and rapidly growing environment
What the job involves
- As an Account Executive, Inbound Sales at TouchBistro, you’ll be on the front lines selling our cutting-edge, iPad-based point of sale solution to restaurateurs across the U.S., Canada, and beyond.
- From making cold calls to delivering engaging web demos, you’ll own the entire sales cycle. This is a fast-paced, phone-based sales role where you’ll be surrounded by high-energy, competitive teammates who live and breathe sales—and who love nothing more than crushing their quotas
- This is a fast-paced, phone-based sales role where you’ll be surrounded by high-energy, competitive teammates who live and breathe sales—and who love nothing more than crushing their quotas
- Master the Product: Stay on top of TouchBistro’s latest features, hardware, integrated payments, pricing plans, promotions, and the competitive landscape
- Drive the Pipeline: Build and maintain a strong pipeline of prospects, taking them through each stage: lead generation, prospecting, qualifying, demoing, following up, and closing
- Educate & Demo: Apply your sales expertise to educate potential clients and show them the full power of our POS solution during web demos
- Own Your Numbers: Use Salesforce to forecast, prioritize, and track your sales pipeline, ensuring you hit your monthly quotas and KPIs
- Partner for Success: Work closely with our Professional Services team to ensure new customers are set up for success after the sale
- You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful
Our take
The COVID-19 pandemic has led restaurants worldwide to turn towards digital solutions for menus, ordering, and other contact-based elements of hospitality. However, many restaurants have chosen to remain digital after restrictions have been lifted due to the convenience and efficiency that such solutions provide, yet the fragmented nature of the tools leaves a lot to be desired.
TouchBistro provides an all-in-one restaurant management system, offering digital solutions to increase efficiency, turnover, and profits for restaurants of any size. The software system includes digital tools for online ordering, table reservations, loyalty systems, menus, and table management, providing customers with a frictionless digital ordering experience whilst giving restaurant managers direct insights into how the business can be improved.
Whilst management systems for restaurants have existed in a fragmented manner for years, TouchBistro has taken a unique stance by tackling the end-to-end restaurant management process within a single platform. Furthermore, the flexible pricing offered ensures that any sized business can benefit from the software, unlike most existing solutions that are focused on the management of large restaurants and chains. It's USPs like these that have helped TouchBistro raise hundreds of millions in funding since its founding in 2011.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Nov 2022
$108.1m
GROWTH EQUITY VC
Sep 2019
$118.9m
SERIES E
Total funding: $333.4m
Company benefits
- Company Equity
- Generous Time Off Program
- Health Benefits
- Flexible Health and Wellness Plan
- New Parent Support Program
- Employee Assistance Program
- Professional Development
- Volunteer Program
- Monthly Lunches
- Indoor Bike Racks
Company HQ
Financial District, Toronto, ON
Leadership
Samir Zabaneh
(CEO & Chairman)They joined TouchBistro in 2018 as Chair of the Board of Directors and became CEO in 2021. Previously, they were an Executive VP of Global Business Services at First Data Corporation and CFO at Element Fleet Management, Heartland Payment Systems, Moneris Solutions, Fortress Investment Grouo, and Q9 Networks.
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