Channel Operations Manager, LMS365
Online learning management system
Open for applications
Online learning management system
201-500 employees
Open for applications
201-500 employees
Company mission
To empower people through inclusive and engaging learning, whenever, wherever, and however they need it.
Role
Who you are
- 2–4 years of experience in Revenue Operations, Channel Programs, or Sales Analytics in a SaaS or B2B technology environment
- Experience working large scale distribution marketplaces such as Pax8, TD Synnex, Ingram Micro, etc is a plus
- Strong analytical and Excel/Google Sheets skills; proficiency in Dynamics (or other CRM) required
- Experience working with Distribution Marketplace platforms (e.g., Pax8) and data visualization tools (e.g., Looker, Tableau, Power BI) is a plus
- Ability to synthesize complex data into insights that drive decisions
- Detail-oriented with excellent project management and communication skills
- Comfortable working in a fast-paced, global, cross-functional team environment
- Passion for operational excellence and partner growth
What the job involves
- As Channel Operations Manager, you will play a vital role in driving operational excellence across our global partner ecosystem
- This is a highly collaborative role supporting Zensai’s channel sales, alliances, and indirect revenue growth
- You’ll analyze performance data, streamline channel processes, and help scale a repeatable, insight-driven channel strategy
- Your work will directly impact how we enable and empower our partners to grow with Zensai as we increase our market reach through channel
- You'll analyze and report on key partner metrics including pipeline, deal registration, win rates, and partner contribution to ARR
- Create and manage channel dashboards, partner scorecards, and portfolio analyses to provide visibility into performance, coverage, program health and opportunities
- Optimize operational processes and systems to prepare channel for significant scale in 2026
- Collaborate with RevOps, Product Marketing, and Channel leadership to support partner programs, events, and campaigns
- Maintain data hygiene in CRM and PRM systems (e.g., Dynamics, Salesforce, PartnerStack) and ensure alignment across internal teams
- Identify bottlenecks or gaps across the entire partner lifecycle, optimize workflows and recommend process improvements or automation
- Support QBRs, partner planning, and forecasting processes with actionable insights
- Track and support compliance with partner agreements and program requirements
Salary benchmarks
Our take
As the global race for talent heats up, companies are looking more closely at ways to upskill their employees through tailored training courses. However, engagement can be spotty, as unfamiliar tools and awkward interfaces can easily put off learners. Enter Zensai, a learning management system built to meet learners where they already are, with tools that they use in their everyday work.
Zensai is not a new company - since 2009 (when it was known as Elearningforce) it has been embedded in Microsoft products, at first in Sharepoint but more currently in the Office 365 suite and Teams. This tight integration gives it an advantage over competitors such as Workday or Eloomi, where users need to adapt to a new environment (and remember to tab over to it!). This means Zensai doesn't need to focus on developing integrations with other ecosystems, and gives it an enormous addressable market of a third of a billion users.
Already boasting a large customer base including enterprises such as Pepsi, Maersk and Hellmann, Zensai has raised funding in an investment round led by Blue Cloud Ventures. This investment will be used in a major growth drive, fuelling expansion through strategic acquisitions in the US, Germany and Australia. It seems well poised to build a commanding lead in the learning management space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
26% employee growth in 12 months
Company
Funding (1 round)
Apr 2023
$21.1m
LATE VC
Total funding: $21.1m
Company benefits
- Medical, dental and vision + an HSA, which we contribute to both
- 401K with a 6% company match
- Company paid life/disability insurance
Company HQ
Marylebone, London, UK
Leadership
Rasmus Holst
(CEO, not founder)Has been CEO of LMS365 since 2022. Before that was CRO at Wire, COO for Huddle, and General Manager with Syniverse and MACH Group.
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