Senior Client Account Manager, Pinterest
More information about location
1+ day a week in office (Richmond St. W, ON)
Visual bookmarking tool for saving & discovering creative ideas
Be an early applicant
Visual bookmarking tool for saving & discovering creative ideas
1001+ employees
Be an early applicant
More information about location
1+ day a week in office (Richmond St. W, ON)
1001+ employees
Company mission
To bring everyone the inspiration to create a life they love.
Role
Who you are
- Proven experience in an account management role, within digital marketing or advertising
- Strong analytical skills and ability to interpret data to drive discussions with clients
- Exceptional communication and interpersonal skills
- Proactive and results-driven with a focus on client satisfaction and growth
- Bachelor’s degree in Marketing, Business, or related field
What the job involves
- We’re looking for an experienced Sr. Client Account Manager (CAM), who will serve as a key member of our team
- You will play a pivotal role that focuses on customer satisfaction, retention, and growth. As a CAM, you will be responsible for managing and nurturing client relationships, ensuring that Pinterest meets and exceeds client expectations
- You will work closely with internal teams to deliver successful campaigns and drive successful results for our clients
- Build and nurture relationships with our Partners, proactively reaching out to them regarding campaign performance, optimizations, updates, and opportunities
- Gain a deep understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed
- Ensure that our partners objectives and requirements are met by liaising between them and our internal XFN teams
- Specifically own the “how” conversation with advertisers to advise on media strategies
- Be a subject matter expert in brand and performance related opportunities
- Understand complex processes and products, distilling them down into a digestible format for our partners’
- Work collaboratively with Sales Leadership and XFN teams to drive results
- We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection
Our take
Inspiration and ideas can pop into your head at any time, and with the growth of social media and networking, sharing these interests and gaining exposure has never been easier. Pinterest exists to display these moments visually, as a kind of digital pinboard allowing users to save and share digital images which have inspired them.
Pinterest's emphasis on visual discovery has differentiated it from competitors and created a more positive and fulfilling experience for its users. Pinterest in many ways provides a respite from the ceaseless negativity that plagues social media such as Facebook and Twitter, and this is perhaps responsible for its userbase expanding to 450 million users in 2022, driven by uptake mostly outside of North America.
Pinterest has not been immune to woes affecting the global tech sector and made about 5% of its workforce redundant at the end of 2022 and the start of 2023. Having restructured to face a challenging climate, it is well-positioned to resume its growth, which has increased consistently year on year. Its immediate goals are to continue to grow its user base and expand the uptake of its short video product, which it aims to monetize.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Ben Silbermann
(CEO)Worked as a Product Specialist at Google for 2 years before leaving to work on his own apps, which led to founding Pinterest
People progressing
Joined as Marketing Lead, promoted to Head of Growth Ops for English-speaking markets after 3 years. They've have since been promoted to Global Head of Editorial, a position they started in 2022.
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