Virtual Chief Information Officer, Thrive
Office located in Woburn, MA
Outsourcing technology for cybersecurity, cloud, networking & IT
Open for applications
Outsourcing technology for cybersecurity, cloud, networking & IT
1001+ employees
Open for applications
Office located in Woburn, MA
1001+ employees
Company mission
To be recognized as the leading technology service provider to the Mid-Market and sophisticated SMB clientele around the world.
Role
Who you are
- At least five years of experience in a similar customer service, technical/strategic advisory, or IT VP/Director/Manager oriented role
- Proven ability to adapt to new technologies and learn quickly
- Demonstrated presentation skills, including confidence and comfort over the phone and in front of audiences both small and large
- Exceptional interpersonal skills and ability to build relationships with senior-level executives as well as negotiate with and influence both internal and external decision makers
- Professional experience in relationship management, conflict resolution, and negotiation skills
- Strong leadership skills - must act as our clients’ trusted advisor
- Excellent written and oral communication skills, including client-facing presentation skills
- Must be based in Woburn or Foxboro area!
What the job involves
- Each vCIO, in conjunction with Account Management team, are responsible for managing a book of business containing assigned accounts
- The vCIO is responsible for building long-term trusted relationships with our clients, providing a strategic technical and security vision through the Technology Business Reviews
- The Technology Business Review will focus on the business, infrastructure, and provide digital transformation and technology guidance in alignment with the customer’s business goals and objects and Thrive’s platform of services
- The vCIO is considered an executive partner to assigned clients and will work directly with client C-Suite to understand their business needs as well as closely with Thrive’s internal teams to make sure we are helping clients mitigate risk and increase productivity with a focus on business outcomes
- Maintain strong client relationship, serve as trusted strategic advisor leveraging scheduled, ad-hoc, and C-Level strategic meetings
- Develop and maintain a deep functional knowledge of customer’s goals, technical challenges, business objectives, critical infrastructure, and proactively mitigate risk within the environment
- Perform Technical Business Review (TBRs) meetings based on clients short- and long-term business needs, technology trends and present solutions in alignment with the Thrive standard platform
- Conduct recurring executive touchpoints to ensure strategy is in alignment with business goals and objective and to provide insights on disruptive technologies, cybersecurity, and industry trends
- Perform trend analysis and leverage reports to drive data driven decisions, recommendations, operational improvements, for both the client and Thrive
- Maintain technical competence by attending and participating in trainings, webinars, and certification courses
- Collaborate with internal technical teams regarding execution of advisory driven project planning
- Provide client-based feedback to Thrive management on new needs not currently addressed within the Thrive Platform with a focus on continuous improvements and enhancements
- Assist with client facing budget forecasting, financial cost analysis reports and documentation
- Engage with client compliance team members to provide security recommendations which covers both business and regulatory needs
Our take
Founded in 2001 as an IT service, Thrive has grown into an end-to-end solution for cybersecurity and Cloud offerings, helping businesses to evolve digitally and securely. Its services are used by the aerospace, social housing, education, retail and other industries.
Thrive has expanded its operations across North America, the Asia-Pacific, and Europe through more than 20 strategic acquisitions. Although it operates in a crowded field of Customer Experience and digital transformation companies, its numerous awards and robust portfolio have sustained its success for over two decades.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Company benefits
- Comprehensive Benefits Package
- Paid Annual Leave and Holidays
- 401K and Company Match
- A Learning Company
- Smart and Diverse Environment
- Annual Company Events
- Flexible Schedules
- New Employee Referral Program
Company HQ
Foxborough, MA
Articles
Leadership
Rob Stephenson
(CEO (Not Founder))Previously the Principal at 19 Technologies and was on the Board of Directors for Xand, formerly Access Northeast.
Salary benchmarks
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