Staff Software Engineer, Gusto
Observability
$230-270k
2-3 days a week in office
Automated payroll, benefits & HR platform
Be an early applicant
Automated payroll, benefits & HR platform
1001+ employees
Be an early applicant
$230-270k
2-3 days a week in office
1001+ employees
Company mission
To grow the small business economy.
Role
Who you are
- Strategic systems thinker who identifies high impact opportunities and builds scalable solutions
- Experience operating large scale distributed systems in production, especially logging platforms or time series databases
- Strong fundamentals in systems, networking, and cloud infrastructure such as Kubernetes and AWS
- Thrive in ambiguous environments and roll up your sleeves to solve unscoped problems end to end
- Product mindset or full stack instincts and excited to build real tools engineers love to use
- Strong communicator who can align technical and non technical stakeholders
- Bonus if you have built or contributed to observability ecosystems such as OpenTelemetry or Prometheus
- Have 8+ years of relevant industry experience building and operating large-scale observability or monitoring infrastructure
- Experience implementing or operating observability platforms such as Datadog, Sentry, Splunk, or similar
- Have strong SWE coding proficiency in at least one of Ruby, Python, or TypeScript
Desirable
- Cloud infrastructure experience (AWS preferred)
- Infrastructure-as-Code, such as Terraform or Crossplane
- Container orchestration, such as Kubernetes
- Linux systems knowledge and shell proficiency
- Experience designing highly available and scalable systems
- Experience acting as an internal consultant or trusted advisor
What the job involves
- Gusto’s Reliability Engineering team enables our product teams to build impactful products by building secure, resilient, and accessible systems, using tools like AWS, Terraform, Datadog, and Kubernetes
- Shape the engineering organization standards around observability
- Own and evolve the observability platform, including distributed logging, metrics, and tracing infrastructure
- Build AI-native capabilities to automatically detect anomalies, diagnose failures, and accelerate root cause analysis
- Create powerful developer experiences through dashboards, notebooks, and interactive debugging tools
- Drive reliability automation with intelligent alerting, diagnostics, and incident response systems
- Partner across engineering teams to embed observability and reliability best practices
- Mentor engineers and influence reliability culture across the organization
Our take
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 400,000 customers and a multi-billion dollar valuation. And in 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that has seen it reach key profitability benchmarks. It continues to expand its platform, most recently partnering with Parafin to launch a payroll line of credit for small businesses. With a growing suite of services and a clear focus on supporting small businesses through changing economic conditions, Gusto looks set to sustain its momentum and further strengthen its position in the HR and payroll technology market.
Steph
Company Specialist at Welcome to the Jungle
Insights
45% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.3m
Company benefits
- Health and Wellbeing: Medical, dental, and vision insurance for employees and dependents. Family care and support, including family planning and fertility benefits. Gender-affirming care and support. A variety of mental health resources.
- Time Away: It's important to take time away for yourself or to take care of your family. Gusto offers paid vacation, sick time, bereavement, and holidays, paid leaves, sabbatical, and more!
- Free meals and refreshments: If you work at one of our offices, enjoy food, drinks, and snacks— on us. Conversation and community is an added bonus!
- Perks:
Company HQ
Central Waterfront, San Francisco, CA
Leadership
Joshua Reeves
(Co-Founder & CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(Co-Founder & CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Co-Founder & Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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