Senior Operations Analytics Manager, Upstart
$177.1-245k
Plus bonus & equity
More information about location
AI lending marketplace
Job no longer available
AI lending marketplace
1001+ employees
Job no longer available
$177.1-245k
Plus bonus & equity
More information about location
1001+ employees
Company mission
To enable effortless credit based on true risk.
Role
Who you are
- 7+ years work experience in increasingly senior analytical / operations / general management roles in technology and/or finance industry
- 5+ years experience leading & developing teams of analysts and/or data scientists
- Experience in/related to operations in technology and/or finance industry
- Hands-on experience with operations monitoring and analysis
- Bachelor’s degree or equivalent practical experience
Desirable
- Ability to craft executive-ready narratives around complex business & operations topics, and to successfully influence and drive C-level decision-making
- Demonstrated ability to work collaboratively and in deep partnership with cross-functional colleagues especially in Operations, Product, Engineering, ML, Legal and Compliance teams
- Skills to navigate and lead a team through periods with changing or competing priorities
What the job involves
- As the Senior Manager - Operations Analytics at Upstart, you will lead our operations analytics team to focus on onboarding, servicing, collections and portfolio management
- You’ll be responsible for driving understanding, insights and decision making relating to the operations of Upstart platform
- You’ll partner with our Operations, Product, Engineering and Legal & Compliance teams to take advantage of our unique technology to achieve their business goals
- Engage with operations, business and product leads to build understanding of Upstart’s operations and portfolio performance
- Influence strategic and day-to-day decision making relating to operational functions
- Define and execute strategies to continuously improve our operational reporting and analytics capabilities
- Coach and develop a high performing team of analysts
Our take
Based in San Mateo, California, Upstart is piositioning itself as a leading AI lending marketplace, connecting millions of consumers with more than 100 banks and credit unions. In a market where credit access can be limited by traditional scoring methods, Upstart aims to make lending fairer and more accessible by using technology to better understand each borrowers true potential.
Upstart builds AI and cloud-based tools that help lenders approve more borrowers at lower rates. Its models analyze thousands of variables (not just credit scores) to predict creditworthiness more accurately. And through its platform, consumers can access personal, auto, and home-equity loans, as well as smaller "relief" loans, all through a seamless digital experience.
So far, its success is reflected in its high loan automation rate (over 90% of loans are fully processed without human intervention) and the billions in loan originations it has facilitated. The company continues to refine its AI models and expand its offerings, with the goal of helping lenders serve more customers while making borrowing easier and more affordable.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2019
$50m
SERIES D
Mar 2017
$32.5m
SERIES D
Total funding: $135.7m
Company benefits
- Comprehensive health plans
- 401k Plan
- Annual wellness reimbursement
- Disability insurance
- Generous vacation policy
- Flexible time off
- Parental leave
- Family forming benefits through Carrot
- Technology equipment budget
- Personal development budget
- Various clubs and extracurricular activities
- Catered lunches
- Fully stocked micro-kitchen
Company HQ
South San Mateo, San Mateo, CA
Leadership
David Girouard
(Founder & CEO)They started their career at Accenture and Booz Allen & Hamilton before working in Product Management at Apple and Virage. They left their role of 8 years as President of Enterprise at Google to found Upstart in March 2012.
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