UX Operations Program Manager, Pax8
$101.1-144.4k
Marketplace for cloud-based business solutions
Open for applications
Marketplace for cloud-based business solutions
1001+ employees
Open for applications
$101.1-144.4k
1001+ employees
Company mission
To be the world’s favourite marketplace for technology professionals to buy cloud products.
Role
Who you are
- If you thrive in ambiguity, love optimizing processes, and enjoy empowering creative teams to do their best work—this role is for you
- 5+ years in UX Operations, Program Management, or similar roles
- Deep understanding of UX Research, Design, and Content
- Experience with agile methodologies and tools like Jira
- Proficiency in Figma, Miro, User Interviews, and Microsoft 365
- Strong analytical, organizational, and communication skills
- Budget management experience and comfort navigating ambiguity
- Bachelor’s degree in a related field or equivalent experience
Desirable
- You’re a self-starter who’s curious and eager to learn
- You’re organized and thrive in dynamic environments
- You’re passionate about user-centered design and operational excellence.
What the job involves
- We’re looking for a strategic and highly organized UX Operations Program Manager to join our Design team and drive operational excellence across UX Research, Design, and Content
- Your work will directly impact how our UX teams collaborate, scale, and deliver meaningful experiences to our customers
- From managing research panels and streamlining design workflows to aligning cross-functional efforts, you’ll be the operational heartbeat of our UX practice
- Lead UX Program Strategy: Develop and implement operational strategies that support research, design, and content initiatives
- Optimize Processes: Identify opportunities for improvement, streamline workflows, and use data to drive decisions
- Manage Resources: Oversee tools, platforms, budgets, and vendor relationships. Support participant recruitment and research report distribution
- Foster Collaboration: Partner with Product, Engineering, and Marketing to align UX efforts with company goals
- Standardize Practices: Create documentation, guidelines, and governance models to ensure consistency and quality
- Measure Impact: Define and track KPIs to evaluate UX operations and report insights to leadership
- Support Growth: Facilitate onboarding, skill development, and knowledge sharing across UX teams
- What to expect
- A hands-off manager who trusts you to own your work
- A team of 26 passionate professionals ready to collaborate
- A fast-paced, hands-on onboarding experience
- Opportunities to grow into leadership or pivot into other areas of the team
Application process
- Expected Closing Date: 11/03/2025
- Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed
Our take
Cloud computing facilitates access to software products without having the computer power required to use them, presenting great opportunities for enterprises to benefit from cutting-edge software. However, managing subscriptions to cloud products can be a convoluted process unique to each software product, presenting the need for a unified accessibility solution.
Pax8 provides an online marketplace for cloud-based software, allowing businesses to order, bill, manage, and provision cloud products within a single place. The marketplace contains a curated catalogue of cloud providers, a license management dashboard, demo infrastructure and tools for billing and invoicing, ultimately ensuring that users do not need to navigate outside the platform to manage their cloud software inventory.
Whilst many of the services provided by Pax8 are already included in cloud software applications, the company has made the smart move of partnering with software providers such as Bam Boom Cloud to unify all management tools into a single platform. By ensuring companies can browse, purchase, and manage cloud solutions within the marketplace, the company aims to increase accessibility and minimise complexities associated with cloud computing.
Steph
Company Specialist at Welcome to the Jungle
Insights
33% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2022
$185m
LATE VC
Jan 2021
$96m
LATE VC
Total funding: $336m
Company benefits
- Non-Commissioned Bonus Plans or Variable Commission
- 401(k) plan with employer match
- Medical, Dental & Vision Insurance
- Employee Assistance Program
- Employer Paid Short & Long Term Disability, Life and AD&D Insurance
- Flexible, Open Vacation
- Paid Sick Time Off
- Extended Leave for Life events
- RTD Eco Pass (For local Colorado Employees)
- Career Development Programs
- Stock Option Eligibility
- Employee-led Resource Groups
Company HQ
Bristol, UK
Leadership
John Street
(CEO)Experience as CEO, Chairman and Founder of MX Logic from 2002 to 2009. CEO and Chairman of MSBiotec from 2009 to 2018.
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