Director of Enterprise Account Management, Oura
$144-180k
+ Equity packages
More information about location
Health monitoring smart ring
Be an early applicant
Health monitoring smart ring
501-1000 employees
Be an early applicant
$144-180k
+ Equity packages
More information about location
501-1000 employees
Company mission
Oura's mission is to make health a daily practice.
Role
Who you are
- We're seeking a builder with deep personal expertise in enterprise account management and a track record of successfully establishing and growing both teams and the function itself to shape our enterprise customer strategy and drive significant commercial success
- 12+ years of experience selling health or wellness technology solutions into enterprise accounts and partners
- Deep knowledge of the digital health landscape and wearable technology products including market dynamics, trends, and customer needs
- Strong business acumen and proven ability to drive revenue growth and expansion within enterprise accounts through strategic planning, effective contract negotiation, and a history of exceeding targets
- Demonstrated track record of building, leading, and scaling high-performing account management teams
- Excellent communication, presentation, and interpersonal skills, with a proven ability to collaborate effectively across internal teams
- Passion for the Oura product and our mission to empower everyone to realize their health potential
- Self-starter who thrives in fast-paced, high-growth settings and demonstrates a “no job too big or small” mentality
What the job involves
- Our rapidly growing commercial organization needs a proven enterprise account management expert to build and scale our Account Management function
- Initially an individual contributor driving expansion revenue within key B2B Healthcare and Wellness accounts, this leader will then define, build, and lead a high-performing team
- Drive revenue growth and expansion within key enterprise accounts in the Healthcare and Wellness verticals by cultivating strong, strategic relationships with executive-level stakeholders to understand their business needs and priorities
- Develop strategic account plans and execute regular Quarterly Business Reviews (QBRs), to deliver value, achieve revenue targets, and ensure customer success
- Own the creation and execution of the overall strategy for the newly formed Enterprise Account Management function
- Build, lead, and develop a high-performing team of Enterprise Account Managers with specialized vertical expertise, encompassing recruitment, onboarding, coaching, and ongoing development to maximize their potential and achieve team objectives
- Define and implement best practices and processes for effective enterprise account management. Monitor and analyze key performance indicators for both individual accounts and the team, providing regular reporting and insights
- Foster a culture of accountability, collaboration, and continuous improvement within the Enterprise Account Management team
- Establish feedback loops with Product, Science, and Commercial Leadership to communicate key customer and market trends, needs, and opportunities for improved service and new market potential
Our take
As smart watches with health and wellbeing monitoring functions are now an everyday norm, Oura is offering similar wearable technology with its series of rings. It’s one of a number of companies gaining serious traction in the market, along with the likes of Circular and Movano.
The company gained an early profile after its collaboration with Gucci which created mainstream publicity and may have given it a leg up on the competition. With the smart ring market forecast to keep growing, Oura certainly finds itself in a promising position as it moves to build out its operations and refine the product.
The bottom line for Oura will be customer satisfaction and demand, which does make its mixed reviews so far a little troubling. That said, the announcement of its new "Circles" social feature, on top of an integration with InsideTracker and acquisition of "wave to pay" company Proxy, all look set to increase the functionality of the ring and could well win more consumers over.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Dec 2024
$125m
SERIES D
Nov 2024
$75m
SERIES D
Total funding: $354.1m
Company benefits
- Beautiful workspaces in San Francisco by Pier 31, Oulu and Helsinki (Finland)
- Amazing culture of collaborative and passionate coworkers
- Wellness benefits
- An Oura Ring of your own
- Personal learning & development budget of 750 USD/EUR
- Unlimited course offerings from Coursera
- Five (5) total days of work time to devote to employee development training
- Equity
- Health, dental, and vision insurance
- 20 days of PTO
Company HQ
Linnanmaa, Oulu
Leadership
Tom Hale
(CEO, Not Founder)Seasoned senior board member and advisor at multiple high growth companies including Cars.com, Volara, and HomeAway.
Salary benchmarks
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