Partner Manager, Patreon
Top Creators
$114.8-155.3k
+ Equity
More information about location
2+ days a week in office
Funding platform for creatives
Job no longer available
Funding platform for creatives
1001+ employees
Job no longer available
$114.8-155.3k
+ Equity
More information about location
2+ days a week in office
1001+ employees
Company mission
To put creators in control of their work and their futures by strengthening the bond between them and their communities.
Role
Who you are
- 3+ years of experience in creator success or creator management: Experience managing deep, long-term partnerships with a small portfolio, particularly with creators making podcasts and video content
- Product and revenue expansion: Proven success in an environment with revenue and product adoption growth targets with each managed account
- Applying data insights to customer needs: Digging into insights about performance and translating them into customized, actionable steps for customers
- Cross-functional partnerships: Strong relationships and execution with internal stakeholders across marketing, communications, customer support, product, product marketing, data science, engineering and more
What the job involves
- Build trusted creator relationships: Every day you’ll work with a small portfolio of our largest creators and earn their trust that the Patreon platform and team is essential to unlocking the earnings and connection with their fan base that allows their creative business to flourish
- Drive earnings and product adoption: Across your portfolio, accelerate each creator’s growth trajectory by coaching them on how best to use product features, as well as increase traffic to their Patreon page, improve fan-to-member conversion rates, and maximize long-term retention of existing members
- Level up creators’ product mastery: Coach creator teams on how to use the Patreon platform, new product launches, and third-party integrations to achieve their membership goals
- Partner with Product: Along with your fellow Partner Managers, you’ll be embedded in a few product pods, ensuring that your creators’ voices are heard
- Creatively execute on cross-functional solutions: Work with creators in your portfolio to address their unique business-critical needs and goals through motions like enrolling in product testing with Product Marketing, setting up feedback sessions with Product, working with Data Science on additional data reports and more
- Partner on marketing opportunities: Coordinate with cross-functional Patreon teams to showcase your creators in promotional, event, and press opportunities that are mutually beneficial to the creator and Patreon
- Inspire evangelism for Patreon: Translate the investment we make into strategic creators into the strength of their advocacy for Patreon, driving more fan and creator interest in the platform
- 3+ years of experience in creator success or creator management: Experience managing deep, long-term partnerships with a small portfolio, particularly with creators making podcasts and video content
- Product and revenue expansion: Proven success in an environment with revenue and product adoption growth targets with each managed account
- Applying data insights to customer needs: Digging into insights about performance and translating them into customized, actionable steps for customers
- Cross-functional partnerships: Strong relationships and execution with internal stakeholders across marketing, communications, customer support, product, product marketing, data science, engineering and more
- Problem solving the complex needs and growth opportunities of high-earning creators
- Refine your relationship building skills in navigating the multi-pronged creative businesses and team members of the creators in your portfolio
- Expertise around the drivers of building an engaged fan base and converting them to paying members
- How to support a product-first company in building tools with creators
Our take
Creatives face two major struggles in the online space: getting eyes (or ears) on their work, and getting paid for it. Patreon was founded to solve both problems with a platform that would provide a space for creators to host and promote their work, and offer supporters a way to show their support through a regular paid subscription.
Patreon has been a leader in the content subscription space since its founding, but recently has come under pressure from newer rivals such as Substack and Ko-fi. It has maintained its position by shifting its focus from being primarily a marketplace for supporters to find creatives that interest them to being a toolbox for content creators to promote their work. While the site's creatives value this approach it remains to be seen whether Patreon will be able to return to the growth it was enjoying in previous years.
Despite the inroads made by competitors and a troubling global economic outlook making finances tougher for content creators and their supporters, Patreon is still a leader in its space, with over 250,000 active creators having made $3.5B through the platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Apr 2021
$155m
SERIES F
Sep 2020
$90m
SERIES E
Total funding: $352.1m
Company benefits
- Health Coverage: Medical, dental, and vision plans are available to our US employees and their dependents. Our plans have a nationwide network and we also cover a primary care concierge membership.
- Balance & Wellness: We offer a generous Flexible Time Off policy, in addition to days throughout the year where everyone takes the same day off to recharge our batteries. Employees and their dependents also have access to therapy, coaching, and Employee Assistance Programs services.
- Family Planning: We provide 20 weeks of paid parental leave, fertility, adoption, and surrogacy benefits, as well as an annual stipend for new additions to your families (including pets!).
- Lifestyle & Learning: You’ll have stipends to fund your personal lifestyle and to support your favorite creators on Patreon, as well as an annual stipend for learning and development.
- Hybrid Work: Our offices are in San Francisco, New York, and Porto. Plus, we have more teammates working remotely around the world.
- Financial Support: We offer employer matching for our retirement plans and Health Savings Account (HSA), as well as access to 1:1 financial guidance with a Certified Financial Planner.
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Conte
(Co-Founder & CEO)Graduated from Stanford with a degree in Music. Created musical content on Youtube as Pomplamoose before founding Patreon.
Sam Yam
(Co-Founder, CTO & President)Worked in Analytics and Engineering roles at Yahoo, Ning and Loopt. Previously founded mobile advertising company AdWhirl, which was acquired by Google.
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