Technical Program Manager, Warner Bros Discovery
Mid-level
Office located in Chiswick Park Building 2, London
Entertainment company
Be an early applicant
Entertainment company
1001+ employees
Be an early applicant
Office located in Chiswick Park Building 2, London
1001+ employees
Company mission
To take the world’s greatest possibilities and make them a reality - creating impact, inspiring imagination, and building connections.
Role
Who you are
- At least 3 years of experience in Technical Account Management, Technical Program Management, or a comparable Engineering role
- Exceptional customer relationship and account management skills, including the ability to influence key technology decisions and robustly defend WBD’s interests
- Proven communication skills showcased through effective verbal, written, and interpersonal abilities
- Experience leading complex, multi-disciplinary integrations and/or product deliveries involving multiple internal and external teams
- Comprehensive understanding of the current global VOD ecosystem, industry standards and best practices
- Experience working with Telcos, Broadcasters and Direct-to-Consumer (D2C) platforms in the non-linear distribution space
- Excellent communication and collaboration skills, with the ability to work effectively across time zones and with international teams from a variety of countries and backgrounds
- Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities
- Ability to align teams to maintain program progress statuses with a high level of accuracy
- Experience in process creation, lean management, and continuous process improvement, with consistent utilisation of AI tools to improve communications and processes
- Experience with agile development methodologies and project management tools such as JIRA and Confluence
What the job involves
- Working in the Content Distribution Engineering (CDE) team, the Technical Program Manager role bridges the gap between business, product, and technology by overseeing technical relationships with WBD’s internal and external content partners
- You will serve as the liaison between our distribution partners and our internal engineering, product, and deal teams
- You will lead integrations, review and analyse new partner specifications, and influence both our internal roadmap and the roadmap of our content partners
- WBD’s business is growing through the expansion of these content distribution partnerships
- This role faces new challenges every day as we work to build the systems and processes that exchange huge amounts of content across companies and continents
- This role requires close collaboration with teams and partners distributed across the globe; therefore, being an excellent communicator with the ability to influence key decisions in meetings, documentation, and all communication mediums is vital to your success
- The Content Partner Onboarding team has staff in the US, UK, and India to provide the best possible support to our content partners and our development teams around the world
- You will lead requirements gathering and technical integrations with third-party distribution partners, following WBD’s business priorities
- You will collaborate with our partners to ensure that our technical integrations preserve the best possible quality of content and quality of experience to the users of their platforms and services
- You will work with our distribution partners to ensure that WBD’s interests are suitably prioritised on their development roadmap
- You will take ownership of shared processes, reports, and communication channels, and work with the team to continuously improve such tasks, and train others on improvements for shared success
- You will own the lifecycle of your onboarding programs, from scoping through delivery, and post-launch deliverables
- You will collaborate with internal product and engineering stakeholders to identify features and improvements that can be made to WBD’s non-linear supply chains to better support our third-party integrations
- You will autonomously act as a representative of our team and organisation in partner and stakeholder communications
Salary benchmarks
Our take
Warner Bros Discovery (WBD) is an entertainment company formed from the 2022 merger of Warner Bros and Discovery. It is a leader in the creation, production, distribution, licensing, and marketing of content, with Warner Bros alone boasting a huge library – more than 100,000 hours of programming – before the companies were joined. WBD’s portfolio includes Discovery Channel, Warner Bros. Entertainment, Discovery+, HBO Max, and franchises like “Batman” and “Harry Potter”.
Both of the company’s previous businesses have operated throughout the digitisation of the media space. David Zaslav, CEO of WBD, headed Discovery during its expansion into digital media, to make it a “content company” over a “cable company”. The recent focus for Warner Bros has been on next-gen distribution efforts, expanding the availability of its content across platforms and devices to reach the modern viewer. The new company has plans to migrate to one tech stack, which will require extensive retooling, as well as exploring cost-saving automation opportunities for its operations.
Since the merger, the new giant that is Warner Bros Discovery has had a shaky start, forcing the company to wind down operations and cut back on content, which included the very public scrapping of the “Batgirl” movie. However, it now seems the company may have been ahead of the curve, as a wider trend of cutbacks has been seen from peers in the space. This early move, combined with a hyper-focus on cash generation, seeks to establish WBD as an outperformer in an industry on the downturn.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company HQ
Midtown Manhattan, New York, NY
Leadership
David Zaslav
(CEO, not founder)Spent 17 years at NBCUniversal including as President of NBC Cable LLC and NBC Media LLC.
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