Delivery & Growth Lead, OVO
£57-86k
+ On-Target Bonus of 15%
Senior and Expert level
London
Bristol
More information about location
1 day a week in office
Powering human progress with clean affordable energy for everyone
Posted today
Powering human progress with clean affordable energy for everyone
1001+ employees
B2CEnergySustainability
Posted today
£57-86k
+ On-Target Bonus of 15%
Senior and Expert level
London
Bristol
More information about location
1 day a week in office
1001+ employees
B2CEnergySustainability
Company mission
To lower carbon emissions to zero by 2035, helping our customers reduce theirs at the same time - we call this Plan Zero.
Role
Who you are
- Proven ability in managing software engineering delivery (including planning, progress tracking, and effective stakeholder management), coupled with a strong understanding of software development lifecycles, agile methodologies, established engineering best practices, and data-informed decision-making
- Exceptional leadership and mentorship capabilities, with demonstrable experience in coaching, fostering the development of software engineers, facilitating career frameworks, and conducting performance reviews, all driven by a genuine passion for nurturing talent and high emotional intelligence
- Proven success in identifying and driving process improvements and systemic enablement within engineering teams, underpinned by strong problem-solving skills and a strong commitment to the continuous improvement of both people and people-focused growth processes
- Excellent communication, collaboration, facilitation, and influencing skills, with a natural ability to build trust and rapport with engineers at all levels, particularly effective in partnership models
- Highly adaptable, thriving in fast-paced, scaling technology environments and dynamic, complex Agile settings
- Desirable experience includes: facilitating or actively participating in Communities of Practice, managing teams with high support ratios or distributed responsibility models, training or enabling peer coaches or mentors, a technical background relevant to OVO Engineering's domain, or familiarity with project management, CI/CD, and monitoring tools used at OVO
What the job involves
- Reporting to: Kelvin Moore, Agile Delivery Director
- Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person
- You’ll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work
- Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life
- As a Delivery & Growth Lead, you’ll have a unique dual focus: keeping delivery flowing and growing the brilliant people behind it
- You’ll drive continuous improvement across our tech delivery lifecycle, working closely with Product, Design, Engineering and Agile Coaching
- You’ll lead on delivery rhythms, spot and remove systemic blockers, and help standardise how we work across teams
- At the same time, you’ll be a key champion for our people – working with ICs and the People team to shape development plans, embed growth frameworks, and make OVO a place where talent thrives
- Initially, you'll collaborate to lead a team of approximately 25 individuals within our Technology and Product functions, all while ensuring everyone receives a high-quality, personalised development experience
- You will take a holistic approach to people leadership, supporting the team across all aspects—from development and wellbeing to day-to-day administrative needs
- Success metrics: Team velocity/throughput, cycle time, deployment frequency, change failure rate, adherence to quality standards, successful delivery of planned objectives
- Collaborating closely with your IC partner, support, influence and encourage the growth and development of individuals at Senior and below role levels with their career growth and performance
- Success metrics: Effectiveness of IC partnership model (as measured by feedback surveys, successful development plan execution), IC Growth Framework adoption, employee engagement/satisfaction scores (e.g., DevEx surveys), participation/engagement in relevant communities of practise, measurable improvements from enablement initiatives, and qualitative feedback on manager's facilitation/coaching effectiveness
- Delivery Metrics Management and Execution: Take ownership for the timely, high-quality delivery of planned engineering work by actively participating in planning, tracking progress, and removing obstacles. Partner with Product Management, Technical Leads, and stakeholders to align priorities, define requirements, manage dependencies, and ensure smooth product delivery. Monitor and improve key delivery metrics (e.g., cycle time, deployment frequency) through trend analysis and systemic improvements. Ensure your team upholds OVO's engineering standards and processes, contributing to enhancements and proactively managing risks and escalations
- People Growth & Enablement Facilitation: In partnership with experienced Individual Contributors (ICs), facilitate OVO's IC Growth Frameworks, enabling goal-setting, fair performance discussions, identifying development opportunities, and guiding promotion readiness. Coach IC partners on developmental duties and engineers on career navigation, focusing on systemic improvements. Foster a culture of continuous learning and psychological safety, champion engineering enablement by addressing productivity blockers, apply OVO's Ways of Working, and support Communities of Practice for skill development
- Performance Management & Feedback: Conduct regular performance reviews aligned with role competencies, providing constructive, actionable feedback for growth. Implement and refine OVO's performance management processes to be fair, transparent, and reflect our values
- Individual Contributor Growth Frameworks: Own and continuously improve OVO's Individual Contributor (IC) career frameworks, ensuring clear communication, understanding, and consistent application. Collaborate with leadership to define levels, expectations, gather feedback for refinement, and drive consistency across technical roles
- Collaboration & Communication: Collaborate closely with other Growth and Delivery Leads, Engineering Leads, and People Team partners to ensure consistency and best practices across OVO's engineering teams. Effectively communicate progress, challenges, and development plans to stakeholders, advocating for your team's needs
- Day-to-day Support: Provide typical line management support for people processes such as approvals for holiday, sick leave, and expenses
- Recruitment & Onboarding (as needed): Participate in engineering recruitment, assessing skills and cultural alignment. Ensure new team members receive effective onboarding, mentorship, and support to integrate into their team and OVO's culture
Salary benchmarks
Our take
On average, home energy represents 26% of our carbon footprint. Ovo Energy wants to bring this to zero by providing cheaper, greener and simpler energy to customers. It's analysing meter data to deliver easy, personalised actions, turning electric vehicles into power stations with clever chargers, and building energy-efficient heaters. For households, it's offering is organised into four different energy plans, that include interest rewards on energy credit balance.
In 2020, OVO completed the acquisition of SSE Energy Services' retail arm for £500 million, meaning that the challenger brand now has around 4 million customers in the UK.
While helping Ovo members halve their carbon footprints, the company is also working towards becoming a net zero carbon business by 2035. The challenges ahead for the company include encouraging consumer behaviour change, shifting towards subscription models for home energy use.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Top investors
Company
Employee endorsements
Inspiring mission
"The mission to provide Green energy to all customers, and to enable all our customers to start on a journey towards zero carbon living is written in..."
Funding (last 2 of 3 rounds)
Jul 2023
$270.9m
GROWTH EQUITY VC
Feb 2019
$270.9m
GROWTH EQUITY VC
Total funding: $583.8m
Company benefits
- On-target bonus up to 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal
- Flex Pay: 9% on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash
- 34 days of holiday (including bank holidays)
- For your health: With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more
- For your wellbeing: With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more
- For your lifestyle: With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations
- For your home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers
- For your commute: Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans
- For your belonging: To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you
Company HQ
Redcliffe, Bristol, UK
Leadership
David Buttress
(CEO)CEO of OVO, the UK’s 3rd largest energy supplier. Joined in May 2024.
Diversity, Equity & Inclusion at OVO
Alessandro Storer (Head of Inclusion & Belonging )
- We run inclusive training and unconscious bias workshops for employees and interviewers
- We provide mental health support, through different networks, having mental health first aiders within the business and running initiatives like our "wellbeing Wednesdays" to promote this.
- We have dedicated Early Years programmes with a focus on underrepresented groups, offering different training opportunities within the business.
- We invest in tools, like Textio, and focused I&D job boards to help us reduce bias in our job postings and recruitment activity.
- Commitment in improving diversity across our Tech Teams and working with companies to improve the tech ecosystem as a whole, specifically have committed to at least 30% Women in Tech at OVO by 2026
- We've signed up to numerous charters, like the Tech Talent Charter, Race at Work Charter and Trans in the City, to show our continuing commitment to improving I&D within OVO and the wider community
- Within OVO we have multiple belonging networks and communities set up, to offer support and forums for everybody
- Read more about our commitments to improving Diversity & Inclusion at OVO in our linked belonging report
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