Senior Product Analyst, Cleo AI

• If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit
• We are looking for a self-starter, focused on results, with a demonstrated success in using analytics to drive the understanding, growth, and success of a product
• You have 4+ years of analytics experience, ideally within a growth, subscription, or consumer app environment
• Comfortable analysing concepts such as LTV, unit economics, gross margin, profitability
• Highly proficient in writing analytical SQL
• Experience implementing best practices on data quality, documentation, and governance
• Strong ability to communicate findings to non-technical stakeholders in a concise and engaging manner
• Strong collaboration skills - able to bridge product, data, and finance perspectives
• Avid user of data visualisation tools such as Tableau, Looker, Mode, or Count
• Highly motivated to work autonomously, with strong organisational and time management skill

Desirable

• As a Senior Product Analyst in the Commercial team, you’ll leverage data to shape Cleo’s product and growth strategy at one of the UK’s fastest-growing startups. Your work will uncover what drives user value, engagement, retention, and ultimately company performance, turning insights into product and commercial impact
• Driving product growth through discovery analysis that identifies the highest-impact opportunities across Cleo’s ecosystem
• Building and maintaining frameworks to measure and analyse user LTV and company profitability
• Partnering with Commercial Associates to model how new product initiatives affect user value and company outcomes
• Uncovering opportunities to improve efficiency, reduce friction, and enhance product performance across user journeys
• Forecasting user, revenue, and profit growth grounded in behavioural and product metrics
• Building and maintaining reporting used by product squads, leadership, and the board to guide decisions
• Influencing the roadmap through clear, data-driven recommendations grounded in user and product insights
• Building and maintaining robust data models in dbt to support scalable analytics
• You’ll bring a technical, product-led approach to our growth and business model, breaking down every element of acquisition and lifetime value - investigating and improving our understanding, and partnering closely with product teams across the business to drive these metrics forward
• You’ll also sit within the wider data function here at Cleo; a hotshot team of 80 Product Analysts, Analytic Engineers, and Data Scientists with significant industry experience that are at the heart of everything we do at Cleo. You’ll have the opportunity to work with them in building the data platform that is the engine of Cleo’s growth