Lead Engineer, Xero
Site Reliability Engineering, Observability
Office located in San Mateo, CA
Cloud-based accounting software
Be an early applicant
Cloud-based accounting software
1001+ employees
Be an early applicant
Office located in San Mateo, CA
1001+ employees
Company mission
To make life better for people in small business, their advisors, and communities around the world.
Role
Who you are
- Experience with agile software development methodology including continuous integration and delivery
- An understanding of how solutions architecture or architecture design works in a large software delivery organization
- Experience building and implementing observability with large distributed cloud environments (ideally AWS).Excellent knowledge of reliability and observability concepts and practices
- An understanding of Open Telemetry and how it works
- Experience being on call and helping to resolve production incidents in a complex environment
- Experience in instrumenting applications and integrating with monitoring solutions like New Relic, Datadog, Dynatrace, SignalFX, Scalyr, Sumo Logic or Splunk (ideally New Relic).Proficiency in one or more object-oriented programming languages such as C#, JavaScript, Golang, Python etc. Experience with DevOps tooling, eg. Linux, Docker, Kubernetes, IaC, CICD tools
- The ability to help structure work to make optimal use of the team’s resources
- The ability to set quarterly and annual objectives for the team in collaboration with the Product Manager and Team LeadProven ability to engage, influence and build relationships with internal stakeholders
- Experience in managing and maintaining healthy observability platforms for a large user base
What the job involves
- As a Lead Engineers within the Site Reliability Engineering, (SRE), Observability team you’ll have a thorough knowledge of industry-leading observability practices and extensive hands-on experience
- You’ll have a proven ability to provide strong technical mentorship, guiding engineers to upskill and enabling a focus on continual improvement
- Working closely with the Product Manager, Team Lead, Principal and Lead Engineers you’ll have a product mindset and contribute your technical expertise and leadership to align team deliverables with the wider SRE and Xero initiatives
- You’ll help to adapt and grow observability at Xero, informed by a strong understanding of systems and reliability engineering and modern SRE principles
- You’ll drive uplift in observability at Xero, paving the way for engineering teams to adopt Open Telemetry
- You’ll be a strong advocate for the customer while contributing to the technical direction and roadmap for SRE products
- You’ll model a growth mindset and help improve our services by identifying gaps, promoting capability growth, discovering technical solutions to business problems and championing modern practices
- Design systems to improve adoption of Xero's observability tools with a strong focus on reducing toil in managing our monitoring and logging platforms
- A strong focus on developing and growing engineers through technical mentoring and coaching. Provide leadership around observability standards and practices
- Create systems that support and enable our product teams to uplift their observability practices.Improve the implementation of system instrumentation as and when required
- Be a key member of the pod leadership, contributing to technical strategy, feasibility, backlog management and enabling delivery
- Participate with on-call roster
- Empower other engineering teams at Xero to achieve a high standard of system awareness so they can create efficient, scalable and reliable applications for Xero'
Our take
For a long time, high-quality financial services have been reserved for large-scale businesses. Xero solves this problem by giving small businesses, accountants, and bookkeepers access to best-in-class finance and accounting solutions.
Xero is one of the largest companies of its kind, with its promise to save time and effort for small business owners - who often don’t have in-house accounting teams - capturing interest and allowing the company to scale. It has a strong rival in Intuit QuickBooks, which offers similar services, but competes by being most effective for growing startups, and having an incredibly simple user experience.
A series of acquisitions and partnerships, including the purchase of Instafile in 2018, have consolidated Xero’s market share. The company continues to add new integrations, such as with Vehocheck Workshop Manager, and the 2023 launched Beautiful Business Fund that will help small businesses accelerate growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Company benefits
- Top-spec MacBook or HP Z-book
- Employee Share Plan (own a part of Xero!)
- 23 days holiday plus Bank Holidays (plus an extra 3 days over the Christmas period!)
- 10 days Wellbeing Leave (for sickness, emergencies and taking a mental health break)
- Company Pension Scheme (matched contributions up to 4.5%)
- A range of wellbeing initiatives
- Remote and Flexible Working
Company HQ
Te Aro, Wellington, Wellington
Leadership
Rod Drury
(Founder)Previously Consultant at EY, Founder of Glazier System. Was CEO of AfterMail and Director at TradeMe. Also founded Pacific Fibre and was Director at NZX.
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