Associate DevOps Engineer, Forma.ai
CA$100-140k
Sales performance management software
Be an early applicant
Sales performance management software
101-200 employees
Be an early applicant
CA$100-140k
101-200 employees
Company mission
To help organizations to design, execute, and optimize their sales compensation strategy within a single platform.
Role
Who you are
- 2–3 years of experience in IT operations, CloudOps, DevOps, or systems administration
- Hands-on experience with AWS services (e.g., IAM, EC2, Lambda) or equivalent services in another cloud platform
- Exposure to containerization concepts and Kubernetes environments
- Experience working with Infrastructure as Code tools (e.g., Terraform)
- Experience writing or modifying scripts (PowerShell, Bash, Python, or similar) to automate operational tasks
- Experience administering Microsoft 365 or similar productivity platforms
- Familiarity with identity management, SSO, and SaaS provisioning workflows
- Strong troubleshooting and root-cause analysis skills across both cloud systems and end-user environments
- Ability to work independently in an in-office setting while collaborating with a distributed technical team
- Clear communication skills and a strong sense of ownership
- Comfort leveraging modern tooling (including AI-assisted development tools) to improve productivity and automation
Desirable
- Experience working with REST APIs or integrating SaaS platforms through automation
- Experience with monitoring and observability tools (e.g., CloudWatch, Datadog, or similar)
- Exposure to CI/CD tooling or GitHub administration
- Experience working in a SaaS or high-growth technology company
- Exposure to AWS EKS or cluster autoscaling tools (e.g., Karpenter)
What the job involves
- This is a hands-on Associate-level DevOps role focused on cloud automation, internal infrastructure, and maintaining an internal cloud-based application used across the company
- You’ll work closely with our engineering teams and senior DevOps staff to maintain, improve, and evolve our internal cloud infrastructure and automation systems, contributing to tooling that supports every other team at Forma.ai
- While your primary focus will be cloud automation and infrastructure, you will also serve as the primary IT presence in our Toronto office, supporting day-to-day IT operations as part of the role
- Work with infrastructure defined using Terraform to support internal systems and automation workflows
- Work with containerized workloads running in Kubernetes as part of our internal infrastructure
- Assist with the deployment, troubleshooting, and maintenance of serverless functions and scheduled automation workflows
- Manage IAM roles and permissions related to automation and internal tooling
- Write and modify scripts (PowerShell, Bash, Python, or similar) to automate operational tasks
- Help improve onboarding, offboarding, and access management automation
- Participate in CI/CD workflows and infrastructure delivery processes as part of your growth in the role
- Document automation workflows and operational runbooks
- Act as the primary IT contact for the Toronto office
- Manage device provisioning, enrollment, endpoint management (MDM), and hardware lifecycle processes
- Administer Microsoft 365 and identity systems (e.g., Azure AD / Entra ID or similar)
- Manage SaaS provisioning and deprovisioning across internal tools
- Maintain least-privilege access and enforce access control best practices
- Provide in-office and remote technical support for employees
- Maintain hardware inventory and support office IT infrastructure
Our take
Sales operation is notoriously every organisation’s noisiest department, and one that has seen relatively little innovation thus far. There has been a widening gap in efficiency and optimisation for many of the functions that make up sales operations. Forma.ai, a compensation-focused AI software company, provides its customers with an avenue to improve general sales performance by enabling them to enhance sales performance activities through automation.
The company’s current niche focus is contrary to the wide-net approach that major industry players like Salesforce have taken, but Forma.ai is already proving to be a much needed product offering. It promises customers endless sales improvement solutions and implementation strategies - all using AI and end-to-end automation - and thus has secured several large clients such as TrustPilot, Autodesk, Redis, and Stryker.
The company has achieved impressive revenue growth amid rapid enterprise adoption of its platform, and is now focused on expanding its headcount, as well as accelerate product development and go-to-market initiatives to meet growing demand for its products.
Steph
Company Specialist at Welcome to the Jungle
Insights
-15% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2022
$45m
SERIES B
Mar 2021
$10m
SERIES A
Total funding: $58m
Company benefits
- Meaningful Compensation: In addition to being paid above the industry average, you'll join in Forma.ai's success with our employee equity plan
- Healthcare with Benefits: Enjoy a healthcare benefits package that includes extended medical, dental, vision, life insurance, and paid parental leave
- Unlimited + Min. Vacation: All Formadillos (cute, right?) are required to take a minimum of three weeks vacation. If you need more, just ask!
- Learning & Development: Access the resources you need to grow in your personal and professional life with a yearly training stipend
- Flexible Working: North American employees can work from where they are most productive, whether that's in our Toronto HQ, from home, or a combination of both
- Growth & Opportunity: Our rapid growth and novel approach is an opportunity to gain the kind of unique experience you can build a career on
Company HQ
South Core, Toronto, ON
Leadership
Nabeil Alazzam
(Founder & CEO)Previously co-founded Primer Business Solutions, before moving on to work as a Management Consultant at ZS Associates, and then serving as VP of Sales at Spoonity.
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