Senior Product Manager, ServiceTitan
Payments
CA$133.5-188.5k
More information about location
All-in-one operating platform for trades
Be an early applicant
All-in-one operating platform for trades
1001+ employees
Be an early applicant
CA$133.5-188.5k
More information about location
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- 5+ years in product management, payments platform experience preferred
- Proven track record of owning and scaling payment solutions in a SaaS environment
- Strong understanding of payment processing ecosystems: gateways, payment rails, and authorization optimization
- Ability to quickly learn and understand complex customer workflows
- Strong quantitative and qualitative analytical skills
- Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others
- Familiarity with SaaS business models a plus
- 4-year degree from a top university, MBA or related graduate degree strongly preferred
- Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us
What the job involves
- As a Sr. Product Manager on the Payments Platform product team, you will be a member of a highly talented and innovation focused team that is responsible for building the next generation Payments platform to help customers get paid faster and grow their business
- You will own the systems that power how money moves through our ecosystem–processing billions in GTV
- You will report to the Group Product Manager, Payments and Financing
- This role is remote in Canada only
- Own the Payment Platform roadmap, developing a clear product vision, success metrics, and priorities aligned with company revenue and growth targets
- Develop a deep understanding of stakeholder needs—from field technicians collecting payments to merchants running their businesses to consumers settling invoices—and translate those insights into clear product strategies and scalable systems
- Define and own core payments metrics to guide prioritization and measure impact
- Collaborate with leadership, partnerships, financing, strategy and go-to-market teams–translating complex requirements into clear plans, and driving execution through ambiguity
- Execute effectively across all areas of the product life cycle, including research, concept, user stories, development, go-to-market, adoption, outcomes, and impact
- Identify opportunities to unlock new revenue through flexible pricing models, international expansion, and cost efficiency improvements
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 64 more jobs at ServiceTitan