Product Manager, Propel
$105-165k
More information about location
Financial services and products for low-income Americans
Open for applications
Financial services and products for low-income Americans
101-200 employees
Open for applications
$105-165k
More information about location
101-200 employees
Company mission
To enable Americans with low income to improve their financial health.
Role
Who you are
- 5+ years of work experience
- 1+ years of working in product management at a consumer technology company – including examples of end-to-end ownership of impactful features
- Experience or demonstrated comfort working in a startup environment; desire and willingness to operate effectively and independently when faced with ambiguity
- Strong mission alignment
- Technical competency – experience working with or alongside technical systems and engineering functions in some capacity
- Previous experience or interest in working with public benefits or other government systems
What the job involves
- We’re looking for a data driven and user centric Product Manager to join our benefits team, reporting into our Director of Product
- This person will partner closely with senior product managers (PMs) leading our core EBT product areas to drive meaningful user and business impact through feature improvement and expansion
- Drive the end-to-end definition & execution of several features across benefits - acting as the Subject Matter Expert for one or multiple feature launches
- Coordinate with design and engineering to align on the scope and requirements for small to medium-sized projects
- Collaborate with data, engineering and product operations to align on the correct rollout or experimentation strategy for the product or feature launch
- Produce effective documentation to drive clarity around project requirements and align stakeholders around the proposed scope and impact of each feature
- Leverage the learnings and insights from each release to propose new data-driven ideas and investments for future cycles
- Communicate the user and business impact of the work you do, and champion the team’s wins and learnings within the company
- Maintain a healthy culture and cadence around reviewing data and insights related to benefits on our team
- Build your expertise in the benefits space, and become a trusted domain expert on all things benefits hub, balance checking and how our benefits product operates
Our take
SNAP (Supplemental Nutrition Assistance Program) benefits are used by millions of Americans, but the scheme has long been hampered by a lack of innovation or digitization. Propel offers instant access to balances, plus local offers and discounts, and support in finding work. It also provides a free debit card that can be used for everyday shopping, bills, savings, and online transactions.
Formerly known as Food Stamps, SNAP benefits can be a hassle to use, with some recipients still having to make phone calls to gauge their budget. Propel's users can keep track of and manage their government-provided SNAP benefits from its mobile app, Providers, enabling low-income Americans to make use of this critical safety net more easily.
The Providers app has been used by upwards of 5 million of a potential roughly 40 million people who use SNAP benefits, showcasing both the current reach of the company and how much space it has in which to grow. With a presence in all 50 states, as well as some territories, Propel raised $50 million in 2022 which it is using to expand its debit card services, widening its reach to a growing customer base.
Steph
Company Specialist at Welcome to the Jungle
Insights
14% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2024
$3.5m
GRANT
Mar 2022
$50m
SERIES B
Total funding: $88m
Company benefits
- Remote-first: Team members work remotely across the US. We also have offices in Brooklyn, Salt Lake City, and San Francisco. We bring everyone together once or twice a year
- Generous benefits: We cover up to 99% of the premium for medical, dental, and vision. We also have 16-week parental leave, 20 vacation days, and 401k matching eligibility on day
Company HQ
Downtown Brooklyn, NY
Leadership
Jimmy Chen
(Founder & CEO)Having studied at Stanford, they worked for 2 years as a LinkedIn Associate Product Manager, before spending a further 2 in the same position at Facebook. They left to co-found Propel in May 2014.
Jeff Kaiser
(Co-Founder & COO)Graduated from Yale University with a B.A. in Political Science and Government. Before co-founding Propel, they were a Project Manager at Dalberg Global Development Advisors.
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