Software Delivery Manager, UnderwriteMe
1+ day a week in office (Tower Bridge, London )
Building software products for the life insurance market
Job no longer available
Building software products for the life insurance market
101-200 employees
Job no longer available
1+ day a week in office (Tower Bridge, London )
101-200 employees
Company mission
Using tech to ensure everyone who wants life insurance can access it.
Role
Who you are
- Experience as a Delivery Manager, ideally from the InsurTech or FinTech sectors, with a background in technology used to deliver scalable and robust SaaS-based products
- A good understanding of delivery management, a solid technical background, and excellent business and communication understanding
- You will likely have an engineering or business management degree
- Build and maintain high-performing teams characterised by high morale, engagement, and productivity supported by a very strong quantitative approach to managing team performances (e.g. Velocity, DORA metrics, etc.)
- Continuously identify and implement improvements in delivery processes, methodologies, and tools to increase efficiency, reduce costs, and deliver better quality outputs
- Effectively identify, mitigate, and manage risks throughout the product lifecycle. This includes foreseeing potential issues and implementing strategies to address them proactively, minimising their impact on the delivery
- Manage product and project delivery within the allocated budget, effectively allocating resources and minimising unnecessary expenses, reflecting strong financial and resource management skills
- Ensure that the products or services delivered meet or exceed the expected quality standards, overseeing the testing and quality assurance processes to ensure the output is defect-free and aligns with stakeholder expectations
What the job involves
- We are looking to hire a Delivery Manager into our Decision Platform Team
- The Decision Platform is composed of a number of components, ranging from our Underwriting Engine, to an integration platform and the data science modules that allow us to deliver text mining, analytic and predictive capabilities
- The role is a key player in bridging the gap between technical teams and the broader business objectives, by overseeing the end-to-end process of software development and delivery
- This is crucial for ensuring that product initiatives are delivered on time, within budget, and to the desired quality standards
- In this role you will support the Product Lead, the Engineering Manager, the architect of the decision platform and regional leads and will be key in sustaining the ongoing transformation of the business
- Orchestrating the end-to-end features and product delivery, ensuring they align with technical standards, resources and business objectives
- Leveraging your deep understanding of the technical landscape, including software and product development practices, SaaS, Cloud computing and security measures
- Process improvements and enhancing delivery efficiency and quality working with Agile coaches. This will involve continuously evaluating and refining delivery methodologies, such as Agile or DevOps, to streamline workflows, reduce waste, increase team performance and improve team agility
- By introducing automation tools such as testing, deployment, and monitoring, you will ensure that processes are not only efficient but also scalable
- Delivery and enhancing continuous delivery across the Decision Platform will be pivotal, as it directly impacts the ability to deliver value to our customers swiftly and reliably
- Building and maintaining a robust continuous delivery pipeline that supports automated builds, tests, and deployments
- You will ensure that improvements and feature updates can be released into production with minimal manual intervention, thereby reducing lead times and increasing the frequency of releases. This not only accelerates the feedback loop from end-users but also enables UnderwriteMe to adapt more quickly to market changes
- Fostering a culture of high performance by empowering teams, facilitating clear and open communication, and promoting a continuous learning environment. Through regular feedback sessions, performance reviews, and team-building activities, you will cultivate a motivated team capable of tackling complex challenges and achieving excellence
Salary benchmarks
Our take
UnderwriteMe was founded in 2012 to shake up the UK insurance sector. At the time, life insurance underwriting was an inefficient process typified by a fractured market, slow processes, and non-standardised evidence. UnderwriteMe released its Underwriting Engine which untangled and greatly accelerated the process, allowing it to grow to become the leading provider of insurance tech products across Europe, Asia, and North America.
As a tech-first company, UnderwriteMe has continued to develop its product, innovating to remain at the forefront of the insurance tech sector. It has moved into AI, with its Text Mining Lab that uses natural language processing to read unstructured medical reports and automatically convert them into usable data. It has also formed major strategic partnerships to improve the product, one example being with United Healthcare Group, allowing medical screening requests to be sent electronically. This further shortens the underwriting decision-making process for users of the platform.
Its focus on innovation and strategic partnerships has yielded success, generating significant buzz in the insurance sector and more than 50% year-on-year growth. Moving ahead it will continue to develop its product, doubling down on AI-augmented decision-making tools to further increase the efficiency of the underwriting process.
Kirsty
Company Specialist at Welcome to the Jungle
Meet the team
60 people
Indigo King, Principal Machine Learning Engineer
Our mission
Shaping the future of life insurance underwriting through AIInsights
19% employee growth in 12 months
Glassdoor (3.5)
Company
Company benefits
- Life Assurance - The Company provides a lump sum benefit payment, 9x salary
- Group Income Protection - The aim is to provide an income to employees if they are unable to work long-term, as a result of an illness or injury. 75% of basic salary
- Private Medical Insurance - Provided for all employees via Bupa Healthcare
- Stakeholder Pension Scheme - Up to 15%. The Company offers a group stakeholder pension to aid employees in planning for their future
- Employee Assistance Programme - Providing employees with third-party advice on a variety of topics including mental health
- Subsidised Gym Membership - The company subsidises memberships to any gym of employees' choice
- Enhanced Maternity and Paternity scheme
- Bonus Scheme - based on individual and company performance
- 20 days a year working remotely - The opportunity to work abroad or from your home country (for those who may have moved country). This can be broken up through the year
- 24/7 GP Consultation - Through the Employee Assistance Programme, WeCare, employees and their families have access to a UK-based GP anytime it's needed
- Cycle 2 Work Scheme - Enables employees to purchase cycling equipment tax-free by paying for it in installments through salary sacrifice deductions
- 25 days holiday per year increasing by 1 day for every 2 years service, plus 1 additional flexible day off per year
Company values
- People: Our people are our greatest asset. We continuously develop ourselves and empower each other, embracing our diverse perspectives, experiences and strengths, to actively contribute to our overall success.
- Integrity: We do the right thing for our customers, people, and communities and hold each other accountable for maintaining their trust in our promises.
- Courage: We innovate and make UnderwriteMe stronger by seeking diverse perspectives, testing different ways of operating and engaging in constructive debate.
- Partnership: Relationships are at the center of our business, and we work together as one team to meet the needs of our key stakeholders.
- Enduring Strength: We take pride in being here for the long-term. Our financial strength, resilience and risk mindset enables our customers to worry less and live more.
Company HQ
St Katharine's & Wapping, London, UK
Articles
Leadership
Andrew Doran
(CEO)Prevously Global Chief Underwriter at Pacif Life Re and was an Underwriting Strategy Manager for Aviva.
Diversity, Equity & Inclusion at UnderwriteMe
Nana (Gyasi)
- Fostering cultural awareness in our organisation
- Enhancing the diversity within our Underwrite Me team
- Reviving our learning curriculum to enhance DE&I knowledge
- Building on our existing affinity groups and DE&I initiatives
- Optimising our hiring practices and removing bias
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