Forward Deployed Consultant, YOOBIC

• This role is ideal for someone with a strong consulting, implementation, transformation, or customer delivery background who is comfortable with technical topics and enjoys translating business needs into concrete product and automation solutions
• You do not need to be a software engineer, but you should be comfortable discussing APIs, data flows, integrations, automation logic, and AI use cases with both business and technical stakeholders
• 5+ years of experience in management consulting, digital transformation, implementation consulting, solutions consulting, customer delivery, technical product, customer success engineering, or a similar role
• Experience working directly with enterprise or strategic customers on complex projects
• Strong ability to understand business processes, map workflows, identify pain points, and define practical solutions
• Solid technical fluency, including comfort with APIs, data flows, integrations, automation tools, SaaS platforms, and AI use cases
• Ability to communicate clearly with both business and technical stakeholders
• Strong workshop facilitation skills, including the ability to structure conversations, collect requirements, and align different stakeholders
• Product mindset: you can frame a problem, define success criteria, prioritize trade-offs, and identify what should become reusable
• Strong interest in AI, LLMs, workflow automation, and practical enterprise use cases
• Bias for action, ownership, and comfort with ambiguity
• Right to work in France
• Fluent in English; French is a strong plus

Desirable

• We’re looking for a Forward Deployed Engineer to join our Product team in Paris
• This is a customer-facing Product role designed to help strategic customers turn complex operational challenges into high-impact use cases on top of the YOOBIC platform
• You’ll work closely with customer teams to understand how their frontline operations work today, identify opportunities for improvement, and help design practical solutions using YOOBIC, integrations, automations, and AI-enabled workflows
• Work directly with strategic customers to understand their workflows, pain points, operating model, data landscape, and business goals
• Organize and lead customer workshops, including in-person sessions with operations, IT, HR, learning, communications, or retail teams
• Translate customer needs into clear use cases, success criteria, workflow designs, and implementation plans
• Design end-to-end solutions leveraging the YOOBIC platform, including communications, task management, learning, forms, audits, reporting, integrations, and AI-powered experiences
• Identify where AI and automation can improve frontline execution, manager productivity, reporting, decision-making, or operational consistency
• Work with Product, Engineering, ML Engineering, Customer Success, Implementation, Pre-Sales, Sales, and Support to validate and deliver customer use cases
• Support the configuration, testing, and launch of customer workflows, working hands-on where needed with automation tools, data, APIs, or prototypes
• Help connect YOOBIC to customer systems such as HRIS, LMS, CRM, ticketing tools, BI tools, data warehouses, retail systems, and third-party platforms
• Test and iterate with real users, gather feedback, and help move use cases from concept to pilot or production
• Feed customer learnings, product gaps, technical blockers, and repeatable patterns back into Product and Engineering
• Create reusable assets such as workshop materials, use case templates, implementation guides, automation patterns, demo environments, and internal playbooks

• We usually respond within a week