Universal Sales Representative, Henry Schein One

• Typically a high school diploma or GED
• 2–3 years of call center sales experience
• A high-energy, positive attitude with a passion for sales success and helping others
• Assertive, goal-oriented mindset with a proven record of meeting or exceeding sales quotas and performance metrics
• Organizational skills, attention to detail, and ability to follow structured processes
• Ability to quickly learn, retain, and apply complex information to drive results
• Excellent communication, active listening, and analytical skills
• Proficiency in Microsoft Office
• Fast and accurate keyboarding skills (40+ WPM), with comfort navigating dual screens
• Willingness to work a regular 40-hour schedule and occasional overtime during peak periods
• A work environment free from background noise and distraction

Desirable

• Are you a driven sales professional who excels in a fast-paced, high-performance, contact center style sales environment
• DentalPlans.com is looking for an enthusiastic B2C Telesales Agent (Universal Sales Representative) to join our team
• In this inside sales role, you’ll be helping consumers across the country find the right Dental Savings Plan (DSP) to fit their needs – while achieving and exceeding your own sales goals
• You’ll handle both inbound and outbound calls, connect with a diverse range of customers, and guide them through plan options with confidence, professionalism, and genuine care
• If you’re self-motivated, performance-oriented, and passionate about helping people, this is your chance to make a real impact while growing your career
• At DentalPlans.com, you’ll be part of a collaborative, high-achieving sales team that celebrates success and supports your growth
• You’ll have the tools, training, and coaching to excel – plus the satisfaction of knowing your work directly improves access to affordable dental care
• This is a full-time (40 hour/week) role
• The exact shift will be determined based on business needs at the time of hire, with a possible start time between 8:30am and 10:30am EST and a possible end time between 5:30pm and 7:00pm EST
• Candidates may reside in any U.S. time zone as long as they are able to work the assigned hours
• Uncover consumer needs through effective questioning and recommend the most suitable DSP for them or their family
• Consistently achieve and exceed monthly sales goals, conversion targets, and KPIs
• Build strong connections with consumers, earning trust through professional, clear, and friendly communication
• Educate consumers on the benefits and features of DSPs, explaining the enrollment and renewal process in easy-to-understand terms
• Enroll consumers via inbound and outbound calls generated by company marketing efforts
• Follow a proven sales and compliance call flow to ensure quality and consistency
• Navigate multiple system applications to process requests, close sales, research inquiries, and update consumer information
• Accurately document all interactions in line with standard operating procedures
• Participate in ongoing training and coaching to sharpen your skills and boost performance
• Adhere to all company policies, scripts, and designated processes