Staff Engineer, OpenTable
CA$130-170k
This role is eligible to be considered for an annual bonus and equity grant
More information about location
2 days a week in office
Online restaurant reservation service
Open for applications
Online restaurant reservation service
1001+ employees
Open for applications
CA$130-170k
This role is eligible to be considered for an annual bonus and equity grant
More information about location
2 days a week in office
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- 5+ years of experience working with Java tech stack in the payments ecosystem, with strong focus on Stripe (especially Stripe Connect, webhooks, disputes, transfers, onboarding)
- Experience integrating with FreedomPay, CardConnect, or similar enterprise payment platforms
- Deep understanding of 3D Secure protocols, tokenization, and chargeback workflows
- Solid software engineering fundamentals and experience building with Java, Postgres, K8s, MongoDB, Restful APIs
- Familiarity with observability tools (e.g., StatsD, Grafana, ELK stack)
- Strong leadership and communication skills, with a track record of driving cross-team initiatives
- Understanding of PCI-DSS, secure key management, and best practices for storing/transmitting sensitive data
Desirable
- You’ve launched products that handled high-volume payments and know the edge cases inside out
- You’ve worked with restaurant tech, hospitality systems, or marketplace platforms
- You enjoy pairing great software with delightful customer experiences
What the job involves
- We’re looking for a Staff Engineer with deep expertise in the payments domain to help lead the evolution of our payments platform
- You’ll work closely with product, design, and engineering teams to build secure, scalable, and delightful payment experiences for both restaurants and diners around the world
- This role is ideal for someone with extensive experience in Stripe (especially Stripe Connect), FreedomPay, CardConnect, and other major payment providers. Knowledge of 3D Secure (3DS) flows, chargeback handling, tokenization, and real-time authorization is essential
- Lead technical direction for payment integrations and architecture, with a primary focus on Stripe (Connect, Elements, PaymentIntents, webhooks, reconciliation, etc.)
- Design and build flexible, scalable payment infrastructure that supports integrations with FreedomPay, CardConnect, and other processors
- Implement and evolve 3DS 2.0 authentication flows, fraud prevention strategies, and chargeback mitigation techniques
- Collaborate with internal and external partners on PCI compliance, tokenization, and secure card handling
- Guide a small team of engineers focused on reliability, security, and performance of our payment services
- Ensure seamless diner and restaurant experiences through robust orchestration across payment providers
- Contribute to payment products across web and mobile, including prepaid experiences, deposits, and CC holds
- Define logging, observability, and SLA metrics for payments (ELK, Grafana, custom dashboards)
- Mentor teammates and drive cross-functional alignment on payment-related roadmaps
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Leadership
Debby Soo
(CEO, not founder)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 42 more jobs at OpenTable