Payroll Operations Specialist, Wrapbook
$74-119.9k
Salary dependent on location. Pay range in Canada: CA$74K – CA$100.8K.
Media production payroll & insurance solution
Open for applications
Media production payroll & insurance solution
201-500 employees
Open for applications
$74-119.9k
Salary dependent on location. Pay range in Canada: CA$74K – CA$100.8K.
201-500 employees
Company mission
Wrapbook's mission is to make the lives of those working in production better.
Role
Who you are
- We are looking for someone that has experience with US and Canadian payroll
- 3-5 years of end-to-end multi-state payroll processing experience
- 3+ years CAN payroll experience in a multi-provincial payroll administration role preferred
- Entertainment industry Payroll experience highly preferred
- Union experience preferred
- Proficiency in adapting to new technology and using payroll software, Google-Suite, Microsoft Office, and Salesforce.com
- Excellent communication and conflict resolution skills
- Intermediate Excel skills
What the job involves
- We are currently seeking a Payroll Operations Specialist to join our team
- The ideal candidate will provide day-to-day administrative and customer service support for internal departments, clients, and workers in all areas of payroll remittance, reversals, escrows, deposit agreements, banking, invoicing, and general payroll corrections
- Process payroll corrections relating to worker pay and adjustments
- Recommend process improvements and document and update processes
- You will consistently exceed all service levels by resolving issues and answering questions according to set service level expectations
- Handle day to day payroll processing from calculations through to remittances to include synthesize complex collective bargaining agreements and simple mathematical rules
- Work directly with clients to triage and troubleshoot US and Canadian payroll issues and concerns
- Provide payroll support to internal teams, clients, and workers
- Process payroll corrections related to taxable wages, overpayments, and other calculation errors
- Hands on experience calculating and auditing of forms T4 & T4 Summary
- Process corrections for workers and for contractors
- General day-to-day administrative duties such as mail review/resolution, processing contract service letters, disability/paid leave requests, verifications of employment, check verifications, and miscellaneous invoice entries (1-off payments)
- Resolve Banking reconciliations and client/worker notifications relating to payroll and invoicing
- Document processes and maintain SOPs
- Review and prepare escheatment-related functions
- Responsible for reporting and resolving payroll calculation errors
- Be able to process manual remittances as needed
- Answer remittance questions and escalations
- Across all processes, identify areas of improvement, suggest enhancements, and surface ideas to the team lead/manager
- Collaborate with cross-functional partners to resolve customer inquiries and other escalations and update Salesforce.com cases in a timely manner
- Resolving all cases that are assigned within the required Service level agreement
- Process corrections related to worker classifications
- Process all agency notices
- Other duties as assigned
Our take
Payroll systems for the production industry are long outdated, with the vast majority of administration still being completed manually, in person, and on paper. This forces cast and crew members to loose many hours in unpaid work and drives up production costs.
Wrapbook's app helps cast and crew complete onboarding, submit timecards and track payments. It offers touch and face ID and helps users track various filings as they pass through the system. Its position as one of the country’s only entertainment-compliant companies of its kind has given it a strong head start in its field.
The company's product is used by well-known production companies such as CollegeHumor, Creative Blood and JN, and serves over 1,000 companies in total. In 2021, commitments from new and existing investors boosted Wrapbook’s valuation to $1 billion, earning it unicorn status. With this funding, it has continued to bolster its payroll platform and workforce to best support the needs of production companies.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2024
$20m
LATE VC
Nov 2021
$100m
SERIES B
Total funding: $150.3m
Company benefits
- Health & Benefits - choose from several customizable plans, including vision and dental
- Minimum Time Off - Everyone is encouraged to take at least 3 weeks off annually
- 401K & RRSP
- Work Remotely
- IT Setup for Your Home
- Lifestyle Perks - Wrapbook employees get a monthly stipend to treat themselves
- Stock Options
- Parental Leave
Company values
- Compassionately Direct - Seek to understand each other while communicating transparently
- Be Yourself - Respect and celebrate our diversity
- Bias Towards Action - Lean into taking action, fast in low stakes and deliberate in high stakes
- Delight Customers - Win users’ hearts with seamless, compliant, and secure services
- Own Our Work - Be accountable to our impact. Surface issues to learn together
Company HQ
Midtown Manhattan, New York, NY
Articles
Leadership
Cameron Woodward
(Co-Founder)Director of Interactive Marketing at Invisible Children. Next, Co-founded and Executive produced Sprinkle Lab for 8 years. Went on to Found and serve as CEO of Film Casualty Insurance Agency.
Naysawn Naji
(Co-Founder)Early career as a Programmer at McGill University. Became a Software Developer at Xiphos Technologies. For over 4 years was Program Manager at Microsoft. Founded artSumo.com. For 5 years was CTO of Grupo Regalii.
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