Trade Sales Account Manager, Havenly Brands
More information about location
2+ days a week in office
Interior design services
Open for applications
Interior design services
201-500 employees
Open for applications
More information about location
2+ days a week in office
201-500 employees
Company mission
To open the door to better living and redefine how people shop for home.
Role
Who you are
- 2–3+ years of sales experience, preferably in B2B or account management
- Experience working with a CRM and using data and analytics to inform outreach and decision-making (HubSpot experience is a plus)
- Strong written and verbal communication skills and a genuine passion for relationship-building
- A self-starter mentality with a positive, collaborative attitude — you’re motivated, organized, and follow through
- Comfort managing multiple accounts and priorities simultaneously
- An eye for design or genuine interest in the home furnishings and interior design industry is a plus
- Ability to work in-person with clients and at local offices or retail locations at least two days per week
- You’re a relationship builder — clients trust you, want to hear from you, and feel well taken care of
- You’re motivated by hitting goals and watching your accounts grow
- You’re organized and detail-oriented — you keep your pipeline clean, your follow-ups timely, and your clients well-informed
- You’re a collaborator: you work well with internal teams and are a strong advocate for your clients’ needs
- You’re curious about the home design space and excited to become a product and brand expert
- You take initiative — you don’t wait to be told; you see what needs to be done and you do it
What the job involves
- Havenly Brands is looking for a Trade Sales Account Manager to grow our trade business across our portfolio of home furnishing brands, including Interior Define, The Citizenry, and The Expert
- You’ll play a pivotal role growing sales from new and existing interior design professionals — serving as a trusted partner, product expert, and account owner across all owned brands
- A portfolio of high-potential and active Trade accounts, driving GMV growth and customer retention
- The primary point of contact for design firms across the full customer journey — from onboarding and education to purchase support and ongoing account development
- Trade client sourcing and procurement support — guiding clients through product selection, customization options, and purchase execution
- Account-level strategies and tactics to engage your book of business, unlock new deals and opportunities, and build strong, long-term relationships
- Brand representation through in-person client meetings, events, and industry touchpoints — with a minimum expectation of two days per week onsite at offices or local retail locations
- Pipeline activity and account performance tracking using CRM tools to manage your book and surface opportunities
- GMV growth across your account portfolio by identifying and activating opportunities within existing and newly onboarded Trade accounts
- Trade loyalty program engagement — helping design firms unlock richer perks and benefits as they increase spend, and positioning Havenly as their preferred sourcing partner
- Deep expertise across Havenly’s brands, product assortments, and trade program benefits so you can consult confidently and credibly
- A high-quality trade experience by partnering with internal teams to share client feedback and advocate for improvements
- Consistent, organized pipeline management that keeps opportunities moving and relationships warm
Our take
Founded in 2014, Havenly Brands has grown to be a major player in the online interior design space. It operates the brands Havenly, Interior Define, Burrow, The Citizenry, The Inside and St. Frank - delivering ways for people to more easily make their spaces their own.
One of the ways it does this is by connecting consumers with professional interior designers and product purchase recommendations through the Havenly platform. These consultations put the company ahead of simple visualization services, by making what is typically an inaccessible service affordable to more people.
Along with the sector at large, Havenly Brands has seen a healthy upswing in recent years. As it continues to build out its family of brands, its unique approach to the interior design business could see it win big.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$28m
SERIES C
Oct 2019
$32m
SERIES C
Total funding: $85.9m
Company HQ
River North Art District, Denver, CO
Leadership
Lee (Motayed) Mayer
(Co-Founder & CEO)A Columbia and Harvard Business School graduate who started out in Strategic Development at Canon. They also worked at Bain & Company from 2009 to 2011.
Emily Motayed Lancaster
(Co-Founder)They have an MBA from the Wharton School and were Chief of Staff at Bread. They also co-founded Nurture& and Livi Beauty.
Salary benchmarks
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