Regional Delivery Lead, Wise
+ Restricted Stock Units
Relocation expenses covered
1-5 days a week in office
Money without borders
Job no longer available
Money without borders
1001+ employees
Job no longer available
+ Restricted Stock Units
Relocation expenses covered
1-5 days a week in office
1001+ employees
Company mission
We believe in money without borders. That's why we're building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.
Role
Who you are
- We are looking for an executive who has a proven track record (10+ years) leading and scaling high-performing teams in a delivery or operations function, ideally within the financial services or payments industry
- You’re able to set strategy and help teams deliver against these, building consensus across multiple functions, even where competing priorities exist
- You have a deep understanding of the cross border payments landscapes and understand how to deliver results in this space - a deep knowledge of REST APIs, SWIFT, and local payment networks is a plus
- You have fresh ideas – You’re prepared to challenge the status quo and are interested in solving problems. You are able to communicate the impact of those ideas and formulate and execute on plans to implement them
- You’re an excellent, influential communicator. You can adapt your communication style to different audiences. You’re able to persuade others and you aren’t afraid to challenge something when you need to
- You’re analytical and detail-oriented, using data to track performance and assess opportunities to increase productivity
- You are proactive - you see a problem and start to solve it without waiting for others to be involved
- You are Mission-driven and customer-focused,looking for collaborative partnerships that will benefit the customer and contribute to the Wise Mission
What the job involves
- We’re looking for a dynamic Regional Delivery Lead for North America (NAM) who is passionate about the Wise mission – money without borders
- You’ll be a part of the Wise Platform team, supporting the NAM Delivery teams - Presales Consultants, Implementation Managers and Solution Engineers, helping us grow and deliver high-quality payment services to our partners and their customers across the NAM region
- As our first Regional Delivery Lead for NAM, you will set the standard for regional delivery operations, leading growth and ensuring the smooth delivery of payment solutions
- You’ll lead and coach our regional team, working towards ambitious goals to achieve our growth objectives in North America
- Create a regional delivery strategy that aligns to our business goals and support its execution and evolution
- Drive a culture of high performance that is focused on measurable outcomes; oversee regional delivery metrics, collaborating with global leads to ensure alignment
- Support the Delivery teams in managing pipelines, delivering high-quality solutions and quick results
- Nurture excellent relationships with our partners, supporting escalations, and ensure they love the experience we offer them
- Build strong relationships with key regional teams, fostering collaboration and alignment to manage risks effectively
- Manage all delivery risks for regional deals—including project, financial, compliance, and reputational— by proactively challenging teams and ensuring robust mitigation plans are in place
Our take
Wise started when the two founders realised they would be better off trading Estonian kroons for British pounds (and vice versa) between themselves rather than going through banks. That was back in 2011, and they've since grown Wise into one of Europe's most successful tech businesses, exchanging billions of currency every month.
Wise rapidly grew by solving a significant problem for customers, who lost too much money to banks when exchanging currency. Its attracted investment from some of the best investors in the world, from Andreesen Horowitz to Index Ventures and even Richard Branson.
While the market is crowded with new entrants (think Revolut and Monzo) and traditional banks trying to catch up, Wise is still staying one step ahead having recently opened a new hub in India and new payment features as well as reporting a rise in key metrics on higher volume and customer growth. This continued growth positions the company well for continued success in the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Employee endorsements
Flexible working
"I'm trusted to do my work regardless of whether I'm in the office or working from my spare room. Our mobile wiser scheme gives us the opportunity to..."
Funding (last 2 of 7 rounds)
Nov 2017
$280m
SERIES E
May 2016
$27.7m
SERIES D
Total funding: $398.1m
Company HQ
London, UK
Articles
Leadership
Taavet Hinrikus
(Co-Founder & Chairman)Previously Director of Strategy for Skype.
Kristo Käärmann
(Co-Founder & CEO)Previously a Consultant at PwC and Manager at Deloitte.
People progressing
Joined as Banking Lead, promoted to Head of Banking after 2 years, then again to Global Head of Banking and Chief Banking and Expansion Officer.
Salary benchmarks
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Diversity, Equity & Inclusion at Wise
- Communities and safe spaces (Employee Resource Groups) – led by our Wisers so people can share experiences and information, support each other and connect on shared values
- Wise Cultural Calendar – a programme to learn and celebrate the wide range of cultures, traditions, backgrounds, and global experiences we have here at Wise. Example programmes include Pride Summer and Black History Month
- Our teams continue to set and drive their own bespoke objectives, holding themselves accountable and making sure they focus efforts where they can have the most impact
- We’re excited to partner with InChorus to collect ongoing data on our culture and enable teams to track their progress
- DEI development and training — We’re building our capability and getting everyone on the same page about DEI. Our new training programme will help new joiners and all Wisers know what DEI looks like day-to-day and how they can play their part
- Global policy review — We’re working with an external advisor to provide detailed feedback on best practices in policies by end January
- Disability inclusion – We’re building resources and support for Wisers and candidates with disabilities. Our goals is to offer practical information and support to ensure that Wise remains an inclusive environment for those impacted by a disability
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