Manager of Revenue Operations, Sift
$131.4-177.7k
OTE
More information about location
Fraud prevention
Be an early applicant
Fraud prevention
201-500 employees
Be an early applicant
$131.4-177.7k
OTE
More information about location
201-500 employees
Company mission
Sift's mission is to help everyone trust the internet.
Role
Who you are
- Bachelor's degree in Business, Finance, or a related field
- 7+ years of experience in revenue operations or sales operations within a B2B SaaS environment; and 2+ years of direct management experience
- Hands-on experience with Salesforce, Outreach, Gong, Zoominfo, Leandata, Conga, Spiff, and Docusign or similar tools. Deep familiarity with Salesforce is non-negotiable
- Proven track record of process improvement and driving operational efficiency
- Strong analytical skills with the ability to translate data into actionable insights and a high degree of familiarity with standard SaaS operating metrics
- Excellent communication and collaboration skills, with experience working cross-functionally
- Ability to manage multiple projects and priorities in a fast-paced environment
- Strategic mindset with a focus on achieving long-term business objectives
- Strong leadership skills with the ability to lead, motivate, and develop high-performing teams
What the job involves
- The Revenue Operations team is pivotal to the efficiency and success of our go-to-market operations
- Reporting to the Senior Director of Revenue Operations, the Manager of Revenue Operations will serve as both a leader and hands-on contributor, ensuring seamless collaboration and exceptional performance within the team
- This individual will directly manage a talented group of professionals, including a Systems Administrator, a Senior Analyst, and a Partner Operations Analyst, driving operational excellence and business growth
- The position demands close partnership with key stakeholders across sales, SDR, marketing, marketing operations, business intelligence, customer success, enablement, deal desk, and finance, fostering a cohesive and integrated approach to our revenue-generating activities
- Together, we strive to optimize processes, inform strategic decisions, and propel our organization toward its ambitious goals
- Process Improvement: Continuously identify areas for improvement within the GTM team’s processes and implement effective solutions to enhance efficiency and effectiveness
- GTM Tech Stack Ownership: Maintain full ownership of the GTM tech stack, including Salesforce, Outreach, Gong, Zoominfo, Leandata, Conga, Spiff, and Docusign
- Ensure these tools are fully leveraged to support our revenue goals
- Design of KPIs/Performance Metrics: Develop and design key performance indicators (KPIs) and performance metrics for GTM teams to drive accountability, performance, and improvement
- Data-Driven Decision Making: Leverage data analysis to inform strategic decisions, drive action, and continuously improve revenue-related processes
- Forecasting: Develop and manage forecasting models to provide accurate and actionable pipeline and revenue predictions
- Work closely with sales leadership, customer success, deal desk, and finance to refine forecasts and drive business planning, ensuring accuracy and alignment with business objectives
- Compensation Design: Design effective compensation plans and incentives to motivate and reward GTM teams for achieving their goals
- Ensure alignment with company objectives and market standards
- Territory Design: Develop and implement territory design strategies to maximize sales coverage and revenue potential
- Aid customer success in book of business design and defining coverage strategies to maximize customer retention
Our take
eCommerce sales are growing, unfortunately for online retailers, so too is payment fraud. In a landscape where 84% of first-time shoppers with smaller merchants are concerned about data security, retailers have to find ways to earn trust.
Sift is one company that sets out to prevent digital fraud by verifying customer identities and payment methods, giving its clients, who include Twitter, McDonalds Harry’s, DoorDash, and Poshmark, the ability to confidently gain trust from their own customers.
Worldwide, sift serves tens of thousands of websites and apps and analyses over 70B account sign ups and purchases each month. Building on its growth and successful fundraising efforts, Sift acquired longtime partner Chargeback, a leader in real-time dispute management for merchants and passwordless authentication company Keyless. These acquisitions allow Sift to offer its customers a more complete solution moving forward.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2021
$50m
SERIES E
Mar 2018
$53m
SERIES D
Total funding: $156.6m
Company benefits
- Competitive total compensation package
- 401k plan
- Medical, dental and vision coverage
- Wellness reimbursement
- Education reimbursement
- Flexible time off
Company HQ
Financial District, San Francisco, CA
Leadership
Jason Tan
(Executive Chairman)Having studied at the University of Washington, Jason spent almost 3 years as a Zillow Software Design Engineer, before joining Optify and working as CTO of BuzzLabs for a year. They founded Sift in June 2011, serving initially as CEO and since January 2021 as Executive Chairman.
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