Director of Solution Engineering, InfoSum
2+ days a week in office
Decentralised data collaboration platform
Be an early applicant
Decentralised data collaboration platform
21-100 employees
Be an early applicant
2+ days a week in office
21-100 employees
Company mission
InfoSum's mission is to provide a decentralised platform designed to remove the trust barriers between progress and privacy.
Role
Who you are
- This role requires a blend of technical acumen, leadership, and customer engagement skills to drive successful outcomes for our clients and support InfoSum’s growth
- 10+ years of experience in solutions engineering, technical consulting, or a related field within the ad-tech, mar-tech, or data technology space
- Strong understanding of data collaboration, identity resolution, and the digital advertising ecosystem
- Experience working with cloud-based technologies, APIs, and data platforms
- Proven ability to lead and mentor a technical team, fostering growth and development
- Excellent problem-solving skills, with the ability to troubleshoot complex technical issues and drive solutions
- Strong customer-facing communication skills, with the ability to translate technical concepts into business value for diverse audiences
- Experience managing technical relationships with enterprise clients and navigating complex integrations
- Ability to work cross-functionally with Product, Engineering, and Sales teams to drive customer success
- Knowledge of data privacy regulations (GDPR, CCPA) and their impact on data collaboration
- Familiarity with tools such as SQL, Python, or other data processing technologies is a plus
What the job involves
- As the Director of Solutions Engineering within the Customer Success team, you will play a crucial role in ensuring InfoSum’s customers maximize the value of our platform. You will lead a team of Solutions Engineers, providing technical expertise and strategic guidance to help clients implement, optimize, and scale their use of InfoSum’s technology
- Lead and mentor the Solutions Engineering team, fostering a culture of technical excellence and customer-centric problem-solving
- Partner closely with the Customer Success and Sales teams to understand client needs and provide technical solutions that drive adoption and value
- Act as a strategic advisor to customers, guiding them on best practices for data collaboration, identity resolution, and platform integration
- Oversee the implementation of InfoSum’s technology for new clients, ensuring seamless onboarding and integration with existing data ecosystems
- Collaborate with Product and Engineering teams to relay customer feedback and influence product development priorities
- Develop and refine technical documentation, best practices, and training materials to support customer onboarding and ongoing education
- Ensure the team proactively identifies opportunities to expand usage, optimize performance, and drive long-term customer success
- Support pre-sales activities, providing technical expertise during client engagements and helping to articulate the value of InfoSum’s platform
- Manage technical escalations, troubleshooting complex challenges, and coordinating with internal teams to deliver resolutions
- Drive continuous improvement within the Solutions Engineering function, refining processes to enhance efficiency and customer impact
- Additional responsibilities as required by the business
- Understand and comply with InfoSum’s security and privacy policies, ensuring a strong commitment to data security in all technical activities
Salary benchmarks
Our take
Today, data protection and data privacy are primary concerns of businesses of all sizes due to the costly consequences of data breaches. InfoSum aims to alleviate security concerns by building a decentralised solution that allows secure data sharing between organisations.
The innovation of InfoSum comes from its creation of a decentralised method based on patented technology through which companies can share their data with other companies without passing it on to each other. The technology connects customer records between organisations, without moving or sharing data, so InfoSum's solution is compliant with all current privacy laws.
InfoSum wants to capitalise on the opportunity provided by the growing demand for privacy-focused tools and software. Recognising its vision, multinational communications and tech company WPP acquired InfoSum in 2025. InfoSum counts AT&T, Disney, Omnicom, and Merkle among its clients, and its acquisition will further expand its market reach.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-27% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Aug 2021
$65m
SERIES B
Sep 2020
$15.1m
SERIES A
Total funding: $88.1m
Company benefits
- Competitive Salary
- Health Insurance
- Mental Wellbeing
- Stock Options
- Generous Holiday
- Flexibility
Company HQ
Fitzrovia, London, UK
Leadership
Lauren Wetzel
(CEO & Board Director)Previously, Senior Vice President and Head of Strategy & Corporate Development at Xandr, was a Strategy Engagement Manager at Deloitte Consulting and a Business Operations Manager at FreeWheel.
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