Compliance & Risk Specialist, Taskrabbit
£43-50k
2 days a week in office (Soho, London)
Outsourcing marketplace for everyday tasks
Job no longer available
Outsourcing marketplace for everyday tasks
1001+ employees
Job no longer available
£43-50k
2 days a week in office (Soho, London)
1001+ employees
Company mission
To transform lives, one task at a time, by connecting millions globally with trusted Taskers every year.
Role
Who you are
- Our ideal candidate is passionate about Taskrabbit, marketplaces, and the sharing economy
- The ideal candidate relies on data-driven insights to help them make informed decisions that improve and optimize our programs, policies and procedures for accuracy and efficiency
- The candidate must also be personable, collaborative, and flexible, with the drive to support complex projects across multiple stakeholder groups
- Minimum 2+ experience in Compliance, Risk Operations, or Trust and Safety
- Ability to work closely with global, cross-functional teams and enjoys collaborating with a tight-knit team
- Exceptional writing and editing skills
- Capacity for critical thinking, research, and analysis
- Proactive, clear, and concise communication style
- Adapts well to fast-paced environments; strong attention to detail
- Effective time management and prioritization skills
- Familiarity with tools like Confluence, G-Suite and GRC Platforms like Drata
- Passion for building trust and delivering exceptional customer experiences
- Ability to work in an hybrid model
What the job involves
- Join our team as a Compliance & Risk Specialist and play a key role in protecting the Taskrabbit community
- This dynamic position requires you to write and operationalize policies, conduct risk assessments, and adapt to evolving challenges
- You'll work closely with stakeholders to enhance our policies and ensure a safe and efficient marketplace
- You will report into the Manager, Compliance & Risk, on our Compliance and Risk team within our Legal, Compliance & Risk organization
- As part of a global team, research and draft data-driven policies, with a focus on compliance and risk
- Understand the platform users perspectives to enhance the overall TaskRabbit experience
- Identify factors that increase trust at key points in the user experience and update/draft policy as needed
- Write internal and external policies for platform users and corporate compliance
- Develop, organize, and maintain a searchable repository of all policies
- Guide policy operationalization efforts and collaborate with cross-functional stakeholders across departments
- Assist with building out and supporting frameworks for managing internal company audits
- Assist with identifying compliance standards and design improvements for internal control structures
- Support the Compliance roadmap, including current focus areas and future plans
- Be the team SME for the company’s GRC platform, ensuring policies are reviewed on a regular and recurring frequency
Application process
- We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams
- Communications will always be conducted by taskrabbit.com domain names
Salary benchmarks
Our take
Back in 2011, TaskRabbit took full advantage of a growing trend - that technology enables consumers to do more commerce in their homes than ever before. Its marketplace connects users to "Taskers" that can perform virtually any role customers require, such as heavy lifting and cleaning.
TaskRabbit's product is diverse, with the potential to enter any commerce sector in the world. In 2017, the company was acquired by IKEA, which gave it the resources to undergo a data-driven European expansion which included launching in Germany and France, as well as increasing services in densely-populated UK areas.
By developing internationally, while also emphasising its offerings as a delivery service, the company has set itself up on the world stage. Having continued to grow and expand its offerings, TaskRabbit remains a key player in the gig economy, with every sign that it will continue its successes into the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2012
$13.8m
Dec 2011
$18.8m
Total funding: $32.6m
Company benefits
- Remote first and highly connected
- Employee-covered health care
- 401k with match
- Flexible PTO
- Paid holidays & recharge weeks
- Wellbeing allowance and free access to HeadSpace and Spring Health
- Paid parental leave, adoption assistance, and reproductive health assistance
- Speaker series, career paths, and an annual education allowance
- IKEA discount, Taskrabbit credit, and productivity stipend
Company HQ
Potrero Hill, San Francisco, CA
Leadership
Ania Smith
(CEO)Several years of experience in leadership at companies like Expedia, Uber, Airbnb and Walmart.
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