Senior Engineering Manager, Upstart
Servicing
$195.3-270.4k
Canada $182,800—$230,000 CAD. + Target bonuses and equity compensation for all
More information about location
AI lending marketplace
Be an early applicant
AI lending marketplace
1001+ employees
Be an early applicant
$195.3-270.4k
Canada $182,800—$230,000 CAD. + Target bonuses and equity compensation for all
More information about location
1001+ employees
Company mission
To enable effortless credit based on true risk.
Role
Who you are
- 10–15 years of software engineering experience, with 4–7 years in engineering management roles
- Deep technical expertise in distributed systems, APIs, and systems design
- Proven experience leading teams in regulated domains such as fintech, payments, or lending
- Demonstrated ability to define and deliver complex technical strategies that align with business goals
- Strong track record of building high-performing teams and mentoring engineering leaders
- Excellent communication and cross-functional collaboration skills
Desirable
- Experience building technology in fintech, lending, payments, servicing, or another regulated environment
- 7+ years of engineering management experience
- Experience leading both product and platform-oriented engineering teams
- Strong product judgment and the ability to connect technical decisions to business outcomes
- Experience modernizing or evolving complex technical platforms while continuing to deliver customer-facing features
- Experience partnering closely with Product, Design, Operations, Risk, or other business functions
- Familiarity with applying AI or automation to customer experiences, internal workflows, or operational systems
What the job involves
- Upstart’s Servicing teams play a critical role in supporting our borrowers throughout the life of their loan
- They are responsible for helping ensure every borrower has a smooth, transparent, and empathetic experience—from the moment their loan is funded through final repayment
- Servicing also plays an important role in Upstart’s financial performance
- By proactively preventing delinquency, managing operational costs, and continuously improving our servicing platform, they help protect both our borrowers and the business
- This is where empathy meets execution—and where every interaction is an opportunity to build trust
- As the Senior Engineering Manager at Upstart, you will lead a team of 12+ engineers across two engineering squads, partnering closely with Product, Risk, and Operations to translate business needs into resilient, scalable technical solutions
- This role reports to a Senior Director of Engineering and focuses on driving architectural clarity, developing high-performing teams, and building systems that balance speed, reliability, and compliance
- Lead and develop multiple engineering teams responsible for critical Servicing products
- Define and execute multi-quarter technical and engineering strategies aligned with Servicing and company priorities
- Partner with Product and cross-functional leaders to translate borrower and business needs into scalable technical solutions
- Drive architectural clarity and justified technical decisioning across complex systems
- Build a culture of ownership, execution, collaboration, and operational excellence
- Hire, coach, and develop engineers and emerging engineering leaders
- Establish clear visibility into technical priorities, delivery risks, trade-offs, and roadmap execution
Our take
Based in San Mateo, California, Upstart is piositioning itself as a leading AI lending marketplace, connecting millions of consumers with more than 100 banks and credit unions. In a market where credit access can be limited by traditional scoring methods, Upstart aims to make lending fairer and more accessible by using technology to better understand each borrowers true potential.
Upstart builds AI and cloud-based tools that help lenders approve more borrowers at lower rates. Its models analyze thousands of variables (not just credit scores) to predict creditworthiness more accurately. And through its platform, consumers can access personal, auto, and home-equity loans, as well as smaller "relief" loans, all through a seamless digital experience.
So far, its success is reflected in its high loan automation rate (over 90% of loans are fully processed without human intervention) and the billions in loan originations it has facilitated. The company continues to refine its AI models and expand its offerings, and in 2026 earned provisional approval to establish "Upstart Bank" as a bank in the US.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2019
$50m
SERIES D
Mar 2017
$32.5m
SERIES D
Total funding: $135.7m
Company benefits
- Comprehensive health plans
- 401k Plan
- Annual wellness reimbursement
- Disability insurance
- Generous vacation policy
- Flexible time off
- Parental leave
- Family forming benefits through Carrot
- Technology equipment budget
- Personal development budget
- Various clubs and extracurricular activities
- Catered lunches
- Fully stocked micro-kitchen
Company HQ
South San Mateo, San Mateo, CA
Leadership
David Girouard
(Founder & Executive Chair)They started their career at Accenture and Booz Allen & Hamilton before working in Product Management at Apple and Virage. They left their role of 8 years as President of Enterprise at Google to found Upstart in March 2012.
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