Manager of Capacity & Operations, Mastercard
Global Talent Acquisition
$99-158k
Global payments technology company
Job no longer available
Global payments technology company
1001+ employees
Job no longer available
$99-158k
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Have a passion for enabling best in class operations
- Skilled in agile project management with penchant for operational excellence
- Strong capability in resource/capacity planning and utilization, project management, org design, and change management
- Robust analytics background and financial acumen
- Strong communication and strategic thinking skills will help in managing stakeholders and external partners to deliver on our targets
What the job involves
- This position is an individual contributor role reporting directly to the VP, Global Talent Acquisition Strategy & Operations
- This role will partner across Global TA and with our Analytics team to design and deliver an operational excellence framework, data transparency, and a robust GTA resourcing and capacity management process
- This position is instrumental in our GTA Transformation and ability to scale the operations to meet the growing business demand
- Leverage your operational excellence, program/project management, and analytic capabilities to optimize the CoEs best practices for transparency, data integrity, and scalable solutions
- Optimize GTA resourcing, using your org design and analytical skills to adapt the capacity planning model to meet the evolving needs of our growing business
- In partnership with GTA Leadership Team, design and recommend new operating model that drives greater efficiency and effectiveness through functional hiring
- Build change management and communication strategies to support the evolution of the function
- Partner with Analytics team to establish best practices for workforce planning; assess skills required to deliver on business strategy and evolve the resourcing model to ensure a competitive advantage in the war for talent
- Closely monitor and manage resource shortages and capacity constraints to deliver on aggressive hiring targets. Partner with service providers to deliver an agile, scalable resourcing model
- Manage budget and funding approach for people planning and resource management
- Take on new projects/initiatives to make continued progress towards best in class talent acquisition
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 143 more jobs at Mastercard