Vice President of Marketplace, Healthie
Eastern Standard Time
$190-220k
More information about location
Infrastructure for virtual-first healthcare organizations
Open for applications
Infrastructure for virtual-first healthcare organizations
101-200 employees
Open for applications
$190-220k
More information about location
101-200 employees
Company mission
To empower the providers and builders of the care ecosystem with the tools they need to deliver a complete virtual experience for the end-consumers.
Role
Who you are
- This is a perfect role for someone with direct experience scaling a SaaS marketplace while leveraging an existing and growing customer base
- Our ideal candidate is results-driven, organized, passionate about healthcare, and committed to improving patient outcomes and experiences
- We’re looking for someone who has done this kind of work before, someone who knows what it takes to make a marketplace run smoothly, and who knows how to build a fast growing business
- You have 8-12 years of tactical partnership experience in B2B SaaS. You have tons of partnership management experience either as a manager and an individual contributor
- You’ve been the point person on closing meaningful deals and cultivating long-term relationships, and you’re comfortable with negotiating large contracts and operating in good faith
- You’re a practitioner. We’re looking for someone who can not only set direction for the marketplace and guide their team through complex integration challenges, but also contribute directly to technical planning, design discussions, and customer support escalations. You must be able to do the work itself, not just talk about the work
- You’ve built a team from scratch before. You can identify strong talent and know how to develop and manage a team of top performers. You’ll be in the details when it matters and you know how to bring out your team’s best work
- You have to be an excellent writer and cross-functional communicator. You’ll be working with a range of customers and vendors. You’re someone who can take complex topics and break them down using clear and simple language
What the job involves
- We’re looking for a hands-on VP of Marketplace who will lead our efforts to scale our rapidly growing marketplace ecosystem, which launched in 2024 and currently consists of >60 partners (“Healthie Harbor”)
- Following in the footsteps of many successful ecosystems like Shopify, Twilio, and Stripe, Healthie is building an interconnected ecosystem to support health tech innovation and enable our providers to access the thousands of possible tools to deliver personalized, longitudinal care
- The VP of Marketplace will be responsible for executing on Healthie’s marketplace strategy
- This role will focus on both the supply and demand sides of the marketplace, including partner acquisition and relationships, customer utilization, and new venture opportunities for the business
- The VP of Marketplace will play a critical role in helping us hit our ambitious goals as we look to significantly increase our Marketplace’s footprint in 2025 and beyond
- You succeed in this role when our partners are happy, our customers are successfully finding value in our marketplace, and we’re identifying highest potential opportunities to build, buy, and partner
- You’ll develop creative strategy across the partnership ecosystem to both complement our current offerings and to accelerate Healthie’s growth
- We want you to double down on opportunities and initiatives that deliver repeatable revenue outcomes
- You’ll lead the formal relationship-building and growth of our integration partners, core technology providers, and services
- You’ll work closely with our Marketing team to develop initiatives to co-market with our partners
- You’ll help us be seen, be noticed, and drive utilization
- You’ll obsess over the end-to-end marketplace experience
- You’ll help provide support, onboarding, and training for anyone who needs it
- No matter what you’re working on, you’ll set your sights on the humans on the other end of our marketplace activities
- Regulatory compliance is important—so you’ll need to make sure that we’re hitting all the marks for HIPAA and ONC compliant workflows as we build secure and seamless data exchange across all integrations
- You’ll manage and report on both the team’s financial plan and performance metrics, focusing on revenue growth, cost control, profitability, NPS, and compliance
- You’ll also analyze usage data to figure out whether certain integrations are working as intended, and to help guide ongoing product and feature development for our customers and partners
- This role reports to our CEO and will have a few direct reports that you will hire
Application process
- Resume review
- Initial interview with Katie, Director of Talent (30 minutes)
- Take Home assignment (async)
- Interview with Jenna, Chief of Staff (30 minutes) then with Anna, VP Finance (30 minutes)
- Group interview with CEO, VP Engineering, and VP Support (45 minutes)
- Executive interview with Tariq, COO and then with Cavan, CTO (40 minutes)
- Reference checks
Our take
The past few years have seen a substantial rise in provision and uptake of telemedicine services, with over one in five Americans now signed up. This successful reimagining of healthcare provision into something more accessible, affordable, and effective, has led to a surge of VC investment and rapid-growth success stories in the sector. Would-be startups, however, have to navigate the costly and complex process of building out core, HIPAA-compliant infrastructure.
So software and API company Healthie is filling the gap in this market. The business helps these companies build and deliver health and wellness services by providing a fully-brandable suite of telehealth, business management, and coaching tools. This means that businesses can launch and scale at a fraction of the cost, and in a fraction of the time.
It’s a broad-based set of solutions that’s won Healthie an impressive number of client organizations across over 20 different countries. This vigorous growth looks likely to continue too with its regular funding rounds. Telemedicine remains a popular healthcare tool, and as regulations on telehealth data privacy tighten, the growing number of startups in this space are likely to need more support than ever.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Oct 2024
$23m
SERIES B
Jul 2022
$16m
SERIES A
Total funding: $41.2m
Company benefits
- Stock options
- Medical, dental, vision, life and disability coverages
- FSA and HSA
- Flexible vacation
- 401(k) plan with company matching
- Parental leave program
- Learning & development stipends
- Nutritional coaching
- Fitness membership budget
- Co-working subscriptions
- A laptop plus equipment stipend
- Summer Fridays
Company values
- Respect - "Make improvements, not excuses. Seek respect, not attention"
- Resilience - “When the going gets tough, the tough gets going"
- Reliability - "With great power comes great responsibility"
Company HQ
Chelsea, New York, NY
Articles
Leadership
Erica Jain
(CEO & Co-Founder)Conducted research at the Center for Research on Prospective Health Care, moving into a nutrition program analyst role at the Clinton Health Access Initiative, and finally spent time as a healthcare consultant with BCG.
Cavan Klinsky
(CTO & Co-Founder)Founded search engine Gevva, and then worked freelance as a web designer.
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