Events and Community Manager, Relay
CA$117-143k
Online business banking and money management
Be an early applicant
Online business banking and money management
201-500 employees
Be an early applicant
CA$117-143k
201-500 employees
Company mission
To help small businesses have greater financial clarity to build health, lasting businesses.
Role
Who you are
- You have 4+ years of event and partner management experience and run airtight, multi-stakeholder programs end to end
- You have a demonstrated track record of building community relationships that produced business results — you can name the communities and what came of them
- You measure your work: you can tie events and community programs to awareness and pipeline outcomes, and you change course based on the data
- You've run co-marketing with ecosystem or platform partners (think Gusto, Xero, or similar) and know how to make a partnership win for both sides
- You're a builder: this role must define itself while shipping impactful work in the first 90 days, and that energizes you rather than scares you
- You're based in Toronto and able to work hybrid, with travel to events and communities
- You push relentlessly for reinvention: You're always asking "how can this be better?" -- in your work, in your craft, in yourself. Comfort is a signal to push harder, not coast. You'd rather build something better than defend something familiar
- You crave autonomy: We trust our team with big challenges and the freedom to solve them. If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering
- You own your work: You take pride in your work, follow through on commitments, and feel a deep sense of responsibility for outcomes, not just tasks
- You build with AI, not just use it: You're actively embedding AI into how you work, pushing what's possible, and bringing your team along with you
- You care about impact, not noise: You care deeply about the substance of your work. You measure success by results, not recognition, and you let your work speak for itself
- You’re energized by complexity and ambiguity: You enjoy tackling problems that don’t come with a playbook. You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward
- You seek out feedback: You see directness as respect, not criticism. You actively seek input, sit with hard truths, and use feedback as fuel for improvement
- Small businesses are why we're here: Relay exists to help them thrive -- and that mission has to resonate with you
- We're looking for people who are relentless, curious, and care deeply about the work. You're encouraged to apply even if your experience doesn't perfectly match the job description -- your perspective and drive matter more. We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive
What the job involves
- You'll join Relay's Demand Generation team, whose ultimate goal is quality revenue. Relay is looking to grow our own event and community motion — owned experiences, deep community relationships, and ecosystem partner co-marketing. Your mission: build Relay's owned-event and community marketing engine, turning relationships with ecosystem partners and SMB communities into a repeatable, brand-building motion
- Build genuine, long-term relationships with premium SMB communities (masterminds, peer groups, associations) — going beyond affiliate deals or resource listings — and turn them into recurring full-funnel programming opportunities for Relay
- Own our ecosystem partner co-marketing activations and build the model for partner-powered playbooks to drive leads, demos and approvals
- Design the 2027 Relay-Owned virtual and in-person event calendar: a cross-functional event strategy that raises brand awareness and builds short-term excitement about Relay, building toward a roadshow and annual pillar event
- Take the learnings from our owned-event pilots and turn them into a repeatable playbook — format, audience, city selection, follow-up — measured against brand awareness and quality of room
- Run events as relationship engines, not logistics exercises: pre-event warming, on-the-ground activation, and follow-up that leaves named relationships behind, coordinated with Sales per our events rules of engagement
Application process
- Stage 1: A 25-minute Google Meet video intro call with the Hiring Manager
- Stage 2: A 45-minute Google Meet video deep dive call with the Hiring Manager
- Stage 3: A 60-minute live working session with our Marketing Team
- Stage 4: A 45-minute Google Meet video call with a member of our leadership team
- Disclaimer: For compliance reasons, all offers of employment at Relay are conditional upon a successful background check and employment verification through Certn
Our take
Traditional banking options can feel outdated and tedious, especially if this includes in-person visits and waiting in line. This has led to the rise of online banking - but lots of smaller companies have to navigate multiple complicated applications in order to manage this business banking.
This is what Relay aims to fix. It's no-fee, online banking and money management platform looks to tackle financial complexity for SMBs. The company's goal is to fully automate the finance function using banking that deeply integrates into back-office systems. And its software is designed to affordably increase financial clarity and security, reducing the time spent on administrative tasks.
Relay is focused on its long-term goals and plans to scale up distribution and grow in sales, marketing, customer support, operations, engineering and product. The company currently serves thousands of SMBs across the US with the goal to get 100,000 small businesses over the next few years.
Freddie
Company Specialist at Welcome to the Jungle
Insights
58% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2026
$50m
GROWTH EQUITY VC
May 2024
$32.2m
SERIES B
Total funding: $101.7m
Company benefits
- Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary. Since 2023, 66%+ of employees have received salary increases, with multiple new team members joining just last year.
- Social connection: We believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.
- Personal and professional growth: Through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success. Even with more than half of our team joining in the last 12 months, almost 20% have received promotions in the last year alone.
- Parental leave with top-up: We offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive
- Comprehensive health benefits: Enjoy full health benefits from day one: no probation period required. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.
- Hybrid work environment: We value meaningful collaboration and connection at our Toronto office three days per week, with lunch, snacks, and beverages on us.
- Top-tier equipment: As a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating.
- Flexible vacation and time off: Every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays.
- Dog-friendly space: Can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly.
- Award-winning workplace: As a winner of CB Insights' Fintech 100, Deloitte Canada's Technology Fast 50, Forbes Fintech 50, and the CIX Top 10 Growth Award, Relay is a recognized innovative and high-growth company.
Company HQ
St. Lawrence, Toronto, ON
Leadership
Yoseph West
(Co-Founder & CEO)Yoseph has a range of experience including serving as the CEO at Vuru, Director of Product Engagement at Wave, and Head of Marketing at Hubdoc.
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