Director of North America Small Business Sales, Mastercard
$124-239k
Salary dependent on location
Travel may be required
Global payments technology company
Open for applications
Global payments technology company
1001+ employees
Open for applications
$124-239k
Salary dependent on location
Travel may be required
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Are you passionate about helping small businesses achieve and grow their businesses?
- Do you have deep experience and expertise within the financial services and payments ecosystem?
- Are you an experienced sales professional who is passionate about understanding customer needs and identifying the appropriate solutions that solve our customers complex problems?
- Do you have experience developing, owning, and driving strategic direction - particularly in a heavily matrixed cross-functional environment?
- Are you a credible thought leader that can work alongside key customers in building out their payments and overall small business strategies?
- Do you have a proven ability to bring products and solutions together to meet specific segment needs?
- Do you have a background in understanding the unique needs that SMBs have for their needs?
- Do you have a background in business development, product development, product management, and product sales?
- Are you able to work autonomously and drive a program with cross-functional partners?
- Do you have a strong sense of urgency and influencing skills?
- Do you possess a relentless drive to achieve desired outcomes?
- Bachelor’s degree required; advanced degree preferred
What the job involves
- Mastercard’s North America (NAM) Small Business Segment (SMB) team is responsible for advancing Mastercard’s efforts to address the needs of small businesses
- We are looking for a Director, Small Business Sales Specialist for the North American market to help drive growth in the segment through the commercialization of our solutions and value proposition
- This role involves engaging clients, identifying high-potential opportunities, building a strong and dynamic sales pipeline, and closing deals
- In this SMB commercialization role within the Regional Product team, the selected candidate will:
- Lead and execute the SMB go-to-market strategy across NAM, focusing on both existing and new issuer partners, like New Distribution Channels, to expand Mastercard’s footprint, grow market share, and expand our leadership position in the SMB segment
- Work cross-functionally across the broader Commercial and New Payment Flows team (inclusive of Transfer Solutions and Corporate Solutions) to partner and cross-sell our solutions
- Partner closely with Account and Business Development teams to engage clients, identify high-potential opportunities, build a strong and dynamic sales pipeline and close deals
- Drive commercialization efforts by working cross-functionally with stakeholders from Finance, Sales, Marketing, Franchise, and Customer Delivery to ensure seamless execution of SMB initiatives and adequate resources for its success
- Ensure our SMB needs-based and customer centric narrative is driven throughout the organization and with our customers and prospects
- Support client-facing negotiations, leading or co-leading key SMB deals, ensuring specific SMB incentives are included in deals, and aligning Mastercard’s value proposition with client needs
- Track and manage pipeline performance by using SFDC and commercialization tools and processes that enable timely follow-up, issue resolution, and traction across the region
- Champion internal alignment across all product groups, Finance, Sales Excellence to generate buy-in and momentum from all relevant stakeholders, including senior leadership
- Develop and promote SMB growth strategies, identifying best practices and scalable models that drive measurable results in issuer portfolios
- Foster sales enablement by creating compelling client materials, training sessions, and use-case content tailored to SMB needs and opportunities
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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