Account Manager, Lumivero

• 5+ years’ work experience as a Strategic Account Manager or Key Account Manager successfully growing and retaining high value accounts in a SaaS environment
• 5+ years of consistent and demonstrable achievement as a “Top Producer” in past quotacarrying roles
• Effective strategic communication with all levels of the client organization, with a focus on driving relationships and action, from end-user to C-suite
• Ability to navigate complex organizational structures, long sales cycles, and multiple decision- makers
• Strong intellectual curiosity to uncover why buyers will buy and how to leverage that information
• Proficient working with Salesforce.com, Virtual Meeting software (Zoom, MS Teams, etc.), and MS Office products

Desirable

• Lumivero is seeking an experienced Account Manager to drive the expansion of business within our largest and most visible customers
• The Account Manager is a strategic member of the Go-to-Market team, responsible for providing business leadership and creative direction within our key account portfolio
• Reporting to the Director of Enterprise Account Management, the Account Manager will be selling at the most strategic level within each account and implementing a broad strategy for revenue expansion
• You will work closely with client success, marketing, and product teams to maximize the value of each relationship
• This is a challenging role that will test your sales skills, strategic thinking capabilities, and resilience
• The right candidate is a technically savvy problem-solver who can close deals while also building strong relationships with future clients
• Success will require a strong knowledge of Lumivero’s product portfolio, our existing clients, and the ability to connect our solutions to problems buyers are trying to solve
• Act as the primary relationship manager and liaison between key customers and Lumivero
• Work with cross-functional teams to maintain client satisfaction and trust to expand the footprint,
• Introduce new software products and increase wallet share
• Manage the full sales cycle with customers using a consultative, relationship-driven approach
• Identify and size revenue opportunities by account, roadblocks to expanding or retaining revenue and facilitate with internal teams to build winning strategies
• Define a relationship strategy within each account
• Achieve the quarterly and annual revenue targets set by the company and manage and document pipeline and forecast in a CRM
• Provide summaries to management regarding revenue opportunities and risks, and any product feedback or insights from our top clients