Continuous Improvement Specialist, Collectors
$69.8-82.1k
More information about location
5 days a week in office (Boca Raton, FL)
Authentication & sale services for high-value collectibles
Open for applications
Authentication & sale services for high-value collectibles
1001+ employees
Open for applications
$69.8-82.1k
More information about location
5 days a week in office (Boca Raton, FL)
1001+ employees
Company mission
To help collectors pursue their passion through industry leading grading and authentication, tools to help collectors research and find the next big thing, and marketplaces to buy and sell.
Role
Who you are
- Bachelor’s degree in Engineering, Business, Operations Management, or a related field; or equivalent professional experience
- Typically requires a minimum of 2 years of related experience, or an advanced degree with limited professional experience
- Lean Six Sigma Green Belt certification preferred; required within a defined period if not already obtained
- Applies developing professional expertise in continuous improvement, analytics, and business operations to resolve a variety of operational issues
- Exercises discretion and independent judgment within defined procedures to address problems of moderate scope and recommend improvements
- Works with minimal day-to-day supervision; receives general direction on new or complex assignments, with work reviewed for quality, effectiveness, and alignment with objectives
- Strong analytical and problem solving skills applied to moderately complex business operations
- Proficiency in data analysis and visualization tools (e.g., Excel, Power BI, Tableau)
- Ability to exercise professional judgment and provide standard advisory recommendations within established frameworks
- Effective written and verbal communication skills for preparing analyses, reports, and presentations
What the job involves
- As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process
- We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have
- We’re looking for a Continuous Improvement Specialist II to drive operational excellence culture by leading improvement efforts that strengthen how the organization operates
- Building on established continuous improvement skills, you will independently manage moderate scope initiatives, analyze process and performance data, and recommend practical solutions that improve efficiency, quality, cost effectiveness, and risk control
- You will apply professional judgment within established guidelines and play an active role in improving and sustaining enterprise processes and performance standards
- You’ll report to the Senior Manager, Continuous Improvement
- Continuous Improvement & Business Operations:
- Lead analysis of end-to-end business processes using Value Stream Mapping (VSM), DMAIC, and related methodologies to identify inefficiencies, risks, and improvement opportunities across functions
- Independently execute assigned continuous improvement initiatives, determining appropriate analytical methods, adapting standard approaches as needed, and recommending sustainable, data-driven solutions
- Plan and facilitate structured improvement events (e.g., Kaizen workshops), including defining scope, coordinating cross-functional participation, and documenting outcomes and controls to improve safety, quality, service, cost and people engagement
- Develop, refine, and maintain standard work, SOPs, and process documentation to support consistent operating practices, compliance, and performance improvement
- Data Analysis & Decision Support:
- Define and refine KPIs and performance measurement frameworks; analyze operational and financial data to evaluate trends, improvement results, capacity, and productivity
- Prepare dashboards, analyses, business cases, and ROI estimates that support leadership decision-making and prioritization
- Perform workflow, timebased, and process analyses to inform optimization recommendations and support planning activities
- Advisory, Judgment & Planning:
- Provide professional, consultative guidance to managers on process design, improvement strategies, and operational controls
- Exercise judgment within established policies and procedures to prioritize improvement opportunities, interpret results, and recommend courses of action aligned with organizational goals
- Support planning, tracking, and reporting of improvement initiatives, including timelines, resource needs, and budget inputs for assigned work
- Collaboration & Communication:
- Build productive working relationships with operational teams, support functions, and external vendors to resolve issues and implement improvement solutions
- Communicate complex analytical findings clearly and concisely to non-technical audiences, including leaders and cross-functional stakeholders
- Contribute to capability building by supporting training materials, best practice documentation, and knowledge sharing related to continuous improvement methodologies
Our take
Collectors offers a range of services for the collectibles industry including authentication and grading, collectibles research and sourcing tools, and a buy-and-sell marketplace. The industry is going through a huge renaissance, with a particularly high demand for sports and trading games cards, and Collectors has come to the fore as a major name.
The fact that Collectors is more than a marketplace serves it well in the space. Indeed, its most popular services appear to be grading and authentication, as well as storage vault services. And, with the collectibles industry forecast to double in value by the end of the decade, Collectors is in a position of serious strength.
The company has seen some good investment too, totalling over $200 million. It continues to expand its services with acquisitions of other players in the sector, and is now the parent of PSA, PSA Vault, PCGS, SGC, Card Ladder, Collectors Financial Services and Beckett.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Company benefits
- Employee Discounts: Be your own customer. Receive discounts on select grading services for approved submissions.
- 401(K) Matching Plan: Invest in your future with our competitive 401k matching plan.
- Health Insurance: Collectors offers medical, dental, and vision for you and your family’s well being.
- Vacation/Paid Time Off: Enjoy time away from work with paid vacation for full-time employees.
- Holiday Pay: All regular, full-time employees are eligible for 10 company paid holidays.
- Flexible Hours: Flexible schedules with varying shifts are available to accommodate your needs.
Company HQ
Santa Ana, CA
Leadership
Nat Turner
(CEO)Angel investor and well-known sports card collector. As well as being CEO of Collectors, is a board member at OneOncology and former board member at health companies Sema4 and Clover Health. Co-founded and led Flatiron Health (Acquired by Roche) from 2012 - 2022.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 6 more jobs at Collectors