Senior Product Management Director, Salesforce
Messaging Platform
$230.7-384.1k
Salary dependent on location + Employee stock purchasing program
More information about location
World's leading CRM provider
Open for applications
World's leading CRM provider
1001+ employees
Open for applications
$230.7-384.1k
Salary dependent on location + Employee stock purchasing program
More information about location
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Minimum of 15+ years of experience in product management, with demonstrated experience leading teams and building vision, strategy, and roadmaps and leading teams to successfully deliver on it
- Deep experience in delivering enterprise products/applications, with an emphasis on email and other digital channels, at high scale and complexity
- Clear understanding of the marketing workflow from creative brief through campaign execution
- Expertise with machine learning models, large language models, computational thinking. Knowledge of Agentforce, Data Cloud and Prompt Builder is a plus
- Expertise in Salesforce solutions, especially Marketing Cloud, is highly desirable
- Strives for clarity and simplicity - adept at turning chaos into order
- First hand experience with agile/scrum development methodologies
- Able to put his/her hands-on experience to use and work as an individual contributor (when required)
- Communicate with business as well as technical audiences. Able to write clear and concise documentation, excellent written and spoken communication skills
- Impressive presentation skills and experience communicating and convincing audiences from analysts to C-suite
- The position requires a flexible work schedule to accommodate east coast, and occasionally UK time zones
What the job involves
- As the Senior Director, Product Management, you will lead a team of Product Managers and UX designers to drive the vision, strategy, and execution for our messaging platform
- You will be responsible for creating a world-class marketing experience for Salesforce's marketing teams, prospects, and customers
- This role reports to the VP and GM of Digital's Messaging platform
- You will define and deliver the product roadmap, leveraging our Marketing Cloud Next product to build next-generation features and facilitate our transition to an "agentic" world
- A key part of your role will be to collaborate with the core Product Management team to prioritize and integrate new capabilities, while identifying feature gaps to ensure a seamless experience
- You will manage and develop top talent within your team, setting clear KPIs, measuring success, and inspiring our engineering teams to transform how marketers work
- You should have deep experience in messaging platforms, particularly email
- A strong understanding of the latest AI trends, as well as compliance, is essential
- The ideal candidate is a fast learner who thrives in a dynamic environment, is passionate about innovation, and is not afraid to push the boundaries of what's possible in marketing
- This is a critical role for one of Salesforce's most business-critical products
- Drive the transformation of Salesforce’s messaging towards the next generation ‘Salesforce on Salesforce’ platform, resulting in exceptional customer experiences while improving Salesforce’s marketing KPIs
- Assess the market, platforms, industry trends, and customer needs across the marketing landscape to identify trends and opportunities
- Collaborate heavily with your Engineering counterpart to engineers, whether they are building or supporting clients, backend services, libraries, data pipelines, machine learning models, and so on
- Align executive management and other critical stakeholders to the vision and strategy, and work cross-functionally to put together a viable plan and roadmap
- Working with the VP+GM, Messaging Platform, build the product vision, strategy, and roadmap - and execute on it
- Define, implement, and ensure adoption of Product Management process aligned with common and proven practices followed by successful Product Management organizations
- Partner with the Enablement/Success team to deploy the product
- Influence and evangelize the vision to a wide variety of key partners and stakeholders
- Manage and maintain a high-performing Product team, including performance management, talent development, and recruitment
- Provide regular updates to leadership, escalating items when needed but with presence and relationships to identify and resolve most issues independently
- Foster and facilitate timely decision-making across a broad network of stakeholders, delivery partners, and operational teams
- Collaborate with security, architecture, engineering, quality, support, experience, program, and infrastructure partners in coordinating delivery of complex, multi-year initiatives
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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