Group Product Manager, ManyChat
More information about location
Chatbot marketing
Be an early applicant
Chatbot marketing
201-500 employees
Be an early applicant
More information about location
201-500 employees
Company mission
To help businesses grow by building meaningful relationships with their customers.
Role
Who you are
- 7+ years of Product Management experience with at least 2 years leading teams or multiple product areas
- Proven record in PLG SaaS and experience with workflow, automation, or no-code/low-code tools (Zapier, Make, Airtable, Notion, etc.)
- Track record of shipping products that improved adoption, activation, or retention metrics
- Strong collaboration with design and a passion for creating simple, intuitive interfaces
- Comfortable in a 0→1 environment: hands-on, detail-oriented, and outcome-driven
- Excellent communication skills and ability to work with cross-functional partners at scale
Desirable
- Experience in marketing automation (HubSpot, Klaviyo, Mailchimp, or similar)
- Understanding of multi-channel ecosystems (IG, TikTok, WhatsApp, Messenger)
- History of building libraries, templates, or packaged solutions that drove product adoption
What the job involves
- We are looking for a Group Product Manager for Packaged Automations to build and scale a new layer on top of Flow Builder — making automation effortless, outcome-driven, and accessible for millions of creators and businesses
- Packaged Automations will serve as a library of ready-to-use workflows that deliver instant value. Under the hood, they run on Flow Builder, but for customers they offer a simple, guided, “one-click” experience. Your role is to define the vision, own the roadmap, and grow the impact of this product area, while building and leading a dedicated team
- Main directions: Quick Automation, Basic Automation, Sequences, Quick Campaigns
- This is a unique opportunity to own one of Manychat’s most strategic bets and help shape how millions of users experience automation for the first time
- Define the vision & strategy for Packaged Automations as a product layer above Flow Builder
- Lead execution: from 0→1 launch to scaling adoption across channels (Instagram, TikTok, WhatsApp, etc.)
- Deeply understand customers: research use cases across creators, e-commerce, local businesses, and agencies to design impactful packaged flows
- Drive adoption & retention: ensure automations reduce time-to-value, generate measurable business outcomes, and increase customer success
- Collaborate cross-functionally: work with Design, Engineering, Growth, and Data to build intuitive, lightweight experiences
- Build and scale a team: start hands-on, then hire and mentor PMs as the Packaged Automations unit grows
- Measure success: own KPIs like automation adoption, Value Added Conversations (VACs), time-to-value, and health/retention lift
Our take
Over 80% of businesses currently use chatbots to provide a variety of automated services to customers. However, chatbots are generally uniform and provide standardized responses, unless the business staffs a chatbot programmer.
ManyChat provides a platform for the creation of customized chatbots without needing any experience in coding. The startup focuses on providing small businesses opportunities to equip the messaging services of their Facebook and Instagram business pages with automotive customer service tools.
The company has grown a huge customer base of over a million businesses, powering more than a billion conversations each year. Though there is tough competition in this field, including new AI chatbots arriving on the market, ManyChat's focus on ease of use and code-free customization will likely ensure its ongoing popularity.
Steph
Company Specialist at Welcome to the Jungle
Insights
-15% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2025
$140m
SERIES B
Apr 2019
$18m
SERIES A
Total funding: $163.2m
Company benefits
- An opportunity for rapid personal and professional growth
- Uncapped Commission + Equity
- Generous time off policy to balance your work and life, including paid parental leave
- Competitive medical, dental, and vision coverage for you and your dependents
- Annual wellness reimbursement
- Collaborative, transparent, and fun-loving office culture
- We pay for relevant conference tickets, training programs, courses, and any necessary literature
Company HQ
Old Palo Alto, Palo Alto, CA
Leadership
Mikael Yang
(CEO)Studied at State University before co-founding ManyChat in July 2015. Has been CEO ever since.
Salary benchmarks
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