Solutions Engineer, Flock Safety
Local Markets
$139k
OTE
$111.2k
BASE
+ Offers Equity
Junior, Mid and Senior level
Remote in US
Public safety operating system
Open for applications
Public safety operating system
501-1000 employees
B2BSecurityMachine LearningCommunity
Open for applications
$139k
OTE
$111.2k
BASE
+ Offers Equity
Junior, Mid and Senior level
Remote in US
501-1000 employees
B2BSecurityMachine LearningCommunity
Company mission
To create safer, happier communities and cities by pre-emptively fighting crime.
Role
Who you are
- To succeed as a Solution Engineer at Flock Safety, candidates should combine technical expertise with strong customer engagement and sales acumen, ensuring solutions are tailored to customer needs and deliver measurable value
- Consultative Sales & Customer Discovery – 2-5 years of sales engineering or technology sales experience, with a track record of leading technical discovery sessions, tailoring demos, and aligning solutions to customer objectives
- Solution Architecture & Value Alignment – Ability to connect and align all platform capabilities—hardware, software, AI, and integrations—toward solving specific customer pain points and delivering measurable value
- Presentation & Communication Skills – Strong ability to deliver compelling in-person and virtual demonstrations, articulate competitive differentiators, and influence key stakeholders at all levels
- Sales Enablement & Deal Execution – Experience partnering with Account Executives (AEs) to accelerate deal cycles, drafting Statements of Work (SOWs) and Proof of Concept (POC) plans, and responding to RFPs/RFIs
- Technical & Integration Expertise – Strong understanding of SaaS platforms, with the ability to design scalable deployment strategies. Experience with real-time video, physical security, and VMS systems is a plus
- Industry & Market Knowledge – Understanding of public safety, security, and commercial loss prevention is a plus. Experience with crime mapping and mapping tools is also beneficial.
- This role is for problem solvers who thrive on understanding customer challenges, their definition of value, and demonstrating how our platform delivers real impact
What the job involves
- As a Solution Engineer, you will be embedded in the deal cycle, engaging customers from initial discovery to final sign-off
- You’ll partner closely with Account Executives (AEs) to understand customer pain points, consult on requirements, tailor platform demonstrations, and design deployment strategies that align with their priorities
- Whether it’s a police department improving investigative workflows or a retail chain enhancing loss prevention, you will craft solutions that help customers make informed decisions with confidence
- Leading discovery sessions to identify key customer requirements, success metrics, and process gaps
- Aligning tailored demonstrations, success stories, and technical discussions to the value metrics that matter most to each customer
- Designing deployment strategies that integrate Flock’s platform with existing workflows to drive operational impact
- Building Statements of Work (SOWs) and Proof of Concept (POC) plans that ensure smooth implementations
- Effectively articulating Flock’s competitive differentiators to position the platform’s unique advantages
- Guiding customers through final sign-off, securing buy-in and commitment
- This role is especially important now as we continue to expand our platform capabilities
- We need professionals who can bridge the technical and business worlds, driving meaningful conversations that lead to successful deployments
- Solution Engineers in this role craft compelling demos, showcase business value, and drive solution adoption by aligning technology with customer needs
- Their technical expertise enables them to translate complex capabilities into practical solutions, ensuring law enforcement agencies and commercial organizations maximize the power of our platform
- The First 30 Days
- Complete onboarding on Flock’s platform, APIs, integrations, and sales process
- Shadow customer calls and learn key pain points for law enforcement and commercial customers
- Gain proficiency on Flock’s internal presales tools
- Deliver a mock demo showcasing core platform capabilities
- The First 60 Days
- Lead technical discovery sessions and align solutions to customer needs
- Deliver customized demos and design deployment plans with integration considerations
- Draft SOWs and POCs, supporting AEs in accelerating deal cycles
- 90 Days & Beyond
- Independently manage end-to-end technical sales engagements, from discovery to sign-off
- Drive technical wins by aligning platform capabilities to customer value
- Contribute to solution playbooks, best practices, and internal training to scale impact
Application process
- We want our interview process to be a true reflection of our culture: transparent and collaborative
- Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way
- Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are
- The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock
- This is your chance to really nerd out with someone in your field
- The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job
- Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans
- Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day
- The Panel: Learn more about the team, responsibilities, and workflows
- You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values
- Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners
- The Executive Review: A chance to meet an executive and view Flock from a different lens
- Be prepared to ask well-thought-out questions about the company, culture, and more
- Deadline to Apply: 28 February 2025 at 08:00 GMT
Our take
Public vehicle surveillance provides valuable insights to emergency services for the prevention of crime, but bringing information together to create leads is difficult. There's no standardised system for inter-city vehicle surveillance, and this makes it difficult for communities and law enforcement services to work together.
Flock Safety provides surveillance equipment that aims to improve the abilities of law enforcement and homeowner associations to communicate data with each other. The company focuses on vehicle surveillance, innovating on existing technology by using machine learning to categorise vehicles by color, license plate, state, and other data points.
Whilst automated surveillance equipment is used daily within federal police forces, Flock Safety builds technology systems that provide a means for smaller law enforcement agencies to quantify and share surveillance data easily. This data can then be automatically processed to help develop leads, a time-consuming process that would usually have to be completed manually.
Steph
Company Specialist at Welcome to the Jungle
Insights
Top investors
40% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Mar 2024
$200m
SERIES G
Feb 2022
$150m
SERIES E
Total funding: $582.7m
Company benefits
- 🌴Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!
- ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match
- 👪Family Leave: We provide 16 weeks of 100% paid leave for primary caregivers and 12 weeks of 100% paid leave for secondary caregivers
- 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or infertility
- 🧠Mental Health: All employees receive an annual subscription to Headspace
- 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
- 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions
- 💻WFH Stipend: $150 per month to cover the costs of working from home
- 📚L&D Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more
- 🏠Home Office Stipend: A one-time $750 to help you create your dream office
- 🏢Coworking Space: If you’re not local to our ATL HQ, we’ll provide $250 a month to get you set up with an All Access Membership to WeWork (or a local coworking space in your area)
- 🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies
Company values
- Embrace change to grow - The only “status quo” at Flock Safety are the outdated systems we plan to disrupt. Our employees know the importance of scaling a business that can continue to serve our growing number of customers and communities. We make a plan, but pivot for the greater good.
- Do the work - We value bias towards action and share a strong commitment to solving problems quickly. No task is beneath any of us, and we always go above and beyond to make communities safer.
- Optimism with a plan - Our teams and leaders set lofty goals, but not without thorough planning and sustained accountability. Here at Flock, you contribute to a positive and supportive workplace while benefiting from a high-performance culture.
- Protect the whole community - Our job at Flock is to positively impact all citizens of a community. Our technology impacts millions of lives of people we will never meet, and that is a serious responsibility.
Company HQ
Home Park, Atlanta, GA
Articles
Leadership
Garrett Langley
(CEO)They worked in Computer Services freelance for over 6 years before joining Firethorn in 2015, and Clutch Technologies in 2014. They left their position as President of Moment LLC to found Flock Safety in April 2017.
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