Technical Account Manager, Pubstack
Office located in Reaumur Sebastopol, Paris
Publisher ad management platform
Job no longer available
Publisher ad management platform
21-100 employees
Job no longer available
Office located in Reaumur Sebastopol, Paris
21-100 employees
Company mission
To help publishers thrive in an increasingly complex programmatic world and take back control.
Role
Who you are
- 5-7 years of experience in a customer-facing technical role, ideally in pre-sales, technical consulting, or a similar position in ad tech industry
- Good knowledge of JavaScript and familiarity with debugging tools (e.g., browser dev console)
- Fluent in English and French, with excellent communication and presentation skills
- Demonstrated ability to manage multiple projects, prioritize tasks, and maintain attention to detail in a fast-paced environment
- A proactive, problem-solving attitude with a passion for delivering value to clients
- Comfortable acting as a strategic partner, influencing both technical and business decisions
- Thrives in a collaborative, cross-functional environment and is eager to contribute to team success
What the job involves
- As a Technical Account Manager, you will be at the forefront of our client relationships within the French Business Unit, reporting directly to the FR Country Manager with a dotted-line report to the Head of TAM
- You will take ownership of onboarding new clients, ensuring seamless implementation, and leading pre-sales engagements to showcase the value of Pubstack’s platform
- Your role is both strategic and hands-on, acting as a trusted advisor to publishers while ensuring their long-term success through technical guidance and collaboration
- Proactively identify and work with the customer to resolve technical risks and bottlenecks
- Work closely with your account’s Customer Success Manager to ensure the customer’s long-term health through a world-class support experience
- Collaborate and report to the Sales team to demonstrate value in the presales process
- Level 1 Troubleshoot performance issues, client-side or Google Ad Manager setup. Escalate to Tech team when needed
- Provide platform training to customers and trial onboardings to prospects
- Teach and Learn Ad Tech knowledge internally and externally
- Manage a diverse and complex scope of topics across multiple client engagements
- Based on your industry knowledge, provide guidance on how to optimize their ad stack setup and generate more revenue
- Work across the organization and escalate as necessary for confirmation of solutions or other options
- Stay on top of the industry trends to become an expert and participate in AdTech webinars/events
Our take
In recent years AdTech has become an increasingly complex industry, and publishers have struggled to control or even understand how their ad revenue is being generated off of their content. Pubstack exists to give control back to publishers, offering a platform that analyses the growing tangle of advertising revenue sources and allows companies to make effective decisions based on real-time data.
Pubstack is not alone in this space, counting Roxot, Staq and Google Analytics as competitors. However, Pubstack is unique in that it operates in real time and brings together a more disparate range of data sources, making operational decision making far easier for publishers. It is also based on a recurring SaaS fee rather than revenue sharing model, which is appreciated by publishers for its simplicity and transparency.
Pubstack has raised significant funding and is moving swiftly to grow its team and implement new features in its product. Having already attracted some major clients in France such as Webedia, CCM Benchmark and Group Cerise, it has plans to scale its operations and expand into new European markets in the near future.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Mar 2022
$6m
SERIES A
Jul 2019
$2.3m
SEED
Total funding: $8.3m
Company benefits
- Fast-learning environment, entrepreneurial and strong team spirit
- Competitive equity package
- Meal vouchers with Swile
- Alan health insurance (70% covered by Pubstack for you and your children)
- 7 weeks of vacation (RTT in France included)
- Transportation (50%)
- We let you pick your location ! You can work remotely and from our office (Paris - Sentier)
- Off-sites and team buildings every quarter
- Key moment to join Pubstack in terms of growth and opportunities
Company HQ
Bonne-Nouvelle, Paris, France
Leadership
Loïc Sfiligoi
(CEO)Was co-founder of Adrock.tv. Before that was Sales Manager at logmatic.io.
Guillaume Polaert
(Product & Tech)Previously co-founded Adrock.tv. Was a Product Evangelist at Datadog and Head of Engineering at Cyrès.
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