Accounts Receivable & Financial Operations Manager, Sensi.AI

• 2–5 years of experience in accounts receivable, billing, and finance operations
• SaaS/Startup experience required
• Significant experience interacting directly with customers on billing and payments
• Hands-on experience owning or administering a billing system
• Hands-on experience with CRM and billing tools (e.g., HubSpot, Chargebee)
• Experience billing U.S.-based customers
• Comfortable working in a fast-paced, evolving environment
• Strong attention to detail and ownership mindset
• Comfortable being customer-facing and handling billing conversations directly
• Clear, professional communicator who can explain billing issues simply
• Detail-oriented, organized, and proactive
• Comfortable owning systems and processes end to end
• Hands-on and execution-focused
• Flexible and excited to help shape how finance operations work as the company grows

Desirable

• We’re a fast-growing Series C SaaS company looking for an Accounts Receivable & Financial Operations Manager to join our Finance team
• This is a hands-on, individual contributor role with real ownership
• The core of the job is managing accounts receivable and customer billing end to end
• A major focus of this role is owning our billing system as we go live and beyond, while acting as the primary point of contact for customer billing communication
• The role will also include building company wide processes as AR & Finance Operations Manager
• You’ll work closely with Sales, Marketing, RevOps, Customer Success, and Legal to ensure billing is accurate, responsive, and delivers a strong customer experience
• Own our billing system end to end, including go-live, configuration, daily operation, and ongoing improvements
• Own customer billing and accounts receivable from invoice creation through cash collection
• Serve as the primary point of contact for customer billing and payment questions
• Generate and send invoices for subscriptions, prepayments, amendments, prorations, and credits
• Ensure billing data is accurate across contracts, CRM, billing platform, and ERP
• Monitor AR aging and follow up with customers on open balances in a professional, relationship-driven way
• Partner closely with Sales and Marketing (US based) and Finance team (Israel based) on billing setup, customer communication, and issue resolution
• Help design, document, and improve finance operations processes as the company scales
• Support the month-end close for AR and revenue
• Take on ad hoc finance and operational work as needed